The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My two girls (7 and 9) are sleeping much more comfortably under their new duvets during recent warm weather. Even when the weather turned a little colder they wrre still warm.”

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Posted 7 years ago

“I'm not one to leave reviews, however I felt I had to for the Wool Room. Firstly, the whole order process was excellent, quick, efficient and easy. My duvet was dispatched pretty much the next day and was delivered shortly after with no hiccups at all. The duvet itself is of very good quality and I didn't realise how much difference it would make to my sleep! Thanks guys!”

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Posted 7 years ago

“Quality customer service, easy to use website, items delivered on time and perfectly packaged.”

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Posted 7 years ago

“The time difference between us did not interfere with the excellent service I received. I was able to use your "chat" service to receive answers to and confirmation of my questions. I have been most pleased with your service from start to finish and I thank you.”

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Posted 7 years ago

“Since I purchased a luxury pillow from woolroom I have slept better than I have in a very long time. So pleased I discovered woolroom and their amazing products”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Super fast delivery to Austria. Nicely packed. Perfect quality. Awesome sleep!”

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Posted 7 years ago

“The website is informative and easy to navigate. The items I wanted were easy to order.”

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Posted 7 years ago

“Easy to order, prompt delivery and excellent products.”

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Posted 7 years ago

“The ordering was very simple and straight forward, the delivery was extremely quick and without effort. DPS delivered to my neighbour so that I didn't have to collect it from elsewhere. The wool duvet is lovely, I bought it on recommendation and it is very good quality and I've had a better night's sleep since I've been using it. I'm going to try a pillow now.”

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Posted 7 years ago

“Clear product information. Good delivery time and item was very well packaged. Nice to get a txt saying when item would be delivered.”

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Posted 7 years ago

“I bought the washable 'super light' wool duvet. Where I was overheating with the thin Duvet (200g) from our 'All seasons' Duvet set this new one is perfect. At 1-2 tog it means we can continue to use a Duvet while temperatures are high rather than resorting to a cotton sheet and counterpane. Ordering is always easy and delivery prompt so well done Woolroom.”

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Posted 7 years ago

“Good were shipped and received very quickly and well packaged.”

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Posted 7 years ago

“Very speedy supply. Good delivery options & items well-packaged. Item appears well-made and top quality.”

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Posted 7 years ago

“I ordered the Alpaca duvet insert. The insert is absolutely beautiful and fit my queen duvet cover perfectly. It came in a wonderful bag with handles which will make a handy storage bag. Last night was our first night sleeping with it, and the overall weight was perfect. I am a very hot sleeper and live in California; I probably won't be able to use it during the summer, but the rest of the year it will be perfect. I am very happy with this purchase, it exceeded my expectations...and it got here very quickly!”

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Posted 7 years ago

“Best pillow ever”

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Posted 7 years ago

“Easy to choose and order, prompt delivery and the additional surprise of an upgrade to the organic cotton. The duvet is fabulous and living up to the description and therefore expectations.”

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Posted 7 years ago

“Good delivery. Like my new wool pillows. Sleeping well on them.”

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Posted 7 years ago

“I have slept so much better since I received my new wool blanket. Very happy!”

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Posted 7 years ago

“I love the duvet. Perfect for co sleeping as it's really light (baby is not covered by it though but once is old enough for duvets he will sure have this one). Quick delivery and it comes in biodegradable packagung which is great.”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews