The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a good experience,with Woolroom, the delivery was timely. The wool topper I bought is sooo comfortable and fits my king bed perfectly , It's a great product . I LOVE IT!”

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Posted 5 years ago

Thank you for choosing Woolroom and taking the time to leave us this review. We're so glad that you're happy with your purchase and are finding the topper comfortable. Thanks, Adam

Posted 5 years ago

“Service and delivery was just as it should be. Absolutely love the wool insert! I haven't used it yet but just touching it felt natural and healthy. There definitely is an energetic rightness to the way natural products feel. I really like the cloth bag it came in also.”

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Posted 5 years ago

Thank you for the great feedback, Laura! We are so glad you love your purchase and are happy with the service you received from us :-) Kind regards, Woolroom

Posted 5 years ago

“It was a pleasure to buy from the woolroom. A calm simple experience in these days of turmoil.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Doreen! We are so glad you enjoyed your experience shopping with us and we very much hope you love your purchase :-) Kind regards, Woolroom

Posted 5 years ago

“Service from the woolroom is fantastic. From good pricing, easy ordering and quick delivery, there is also the reassurance of a free return if not all up to scratch. The product came well wrapped in its own cotton bag. I was exceptionally impressed with the whole experience. Excellent company.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Marion. We are so glad that you're happy with your purchase and the service you received :-) Kind regards, Woolroom

Posted 5 years ago

“We have had wool pillows for a while and have now invested in your wool duvet. It is wonderful, such a great nights sleep, neither to hot or cold. Great product.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Sally. We are so glad to hear you love the addition of your wool duvet to your bed! Happy sleeping :-) Kind regards Woolroom

Posted 5 years ago

“The quilt I bought is lovely to lie under or on top. It is not light and fluffy...the cotton cover being a bit heavy a cloth to achieve that, but once I lie on it I don't want to get off!”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Kimberly. We are so glad to hear you love your purchase :-) Happy resting! Kind regards Woolroom

Posted 5 years ago

“Lovely item made all the better because it was in the sale very good quality mattress protector Delivery was excellent”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Jackie. We are so glad to hear you love your mattress protector and are happy with the service you received :-) Kind regards Woolroom

Posted 5 years ago

“Thank you”

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Posted 5 years ago

Thank you for your feedback, Sandra :-) Kind regards Woolroom

Posted 5 years ago

“Simple, direct and efficient.”

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Posted 5 years ago

Thank you so much for your feedback, Raymond :-) Kind regards Woolroom

Posted 5 years ago

“Excellent service from Woolroom, as before. The Deluxe Mattress Protector feels fantastic and is extremely good quality.”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We are so glad to hear you love your mattress protector and are happy with the service you received :-) Kind regards Woolroom

Posted 5 years ago

“Excellant service items delivered next day and very good quality”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We are so glad to hear you love your purchase and are happy with the service you received :-) Kind regards Woolroom

Posted 5 years ago

“Online purchase of my items was straight forward and quick.”

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Posted 5 years ago

Thank you for taking the time to leave us this review :) We're so glad that you found the ordering process quick and simple. Kind regards, Adam

Posted 5 years ago

“Great shopping experience; very much looking forward to receiving my comforter and pillows!”

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Posted 5 years ago

Thanks for taking the time to leave us this review, and apologies for the delay in response We hope that you're now enjoying better, healthier sleep as a result of your purchase :) Kind regards, Adam

Posted 5 years ago

“I was most pleased to see the near complete lack of plastic in the shipping materials. Hopefully a switch to paper tape is imminent, otherwise the pillow I received arrived without a blemish. I found the pillow to be both supportive and not too firm to sleep on. When I require new bedding again I will look to woolroom first.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Adrienne! We are glad to hear you love your wool pillow :-) thank you for all your feedback! Kind regards Woolroom

Posted 5 years ago

“Very, very pleased with the wool duvet. Since having it I have not had any "night sweats". It feels thin, but is actually very warm. Excellent quality.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Jane. We are glad to hear you love your wool duvet and it has improved your sleep quality :-) Kind regards, Woolroom

Posted 5 years ago

“The products are great.that is the third one I have bought. The delivery is fast and efficient”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Kathleen. We are so glad you love your products and are happy with the service you have received :-) Kind regards, Woolroom

Posted 5 years ago

“Great very pleased with quality and fibre, well made, I bought as price was best for me to buy”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Ann. We are so glad you love your purchase and are enjoying the quality :-) Kind regards, Woolroom

Posted 5 years ago

“Had some lovely sleeps thus far after purchasing this pillow, thank you!”

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Posted 5 years ago

Thank you so much for your review, Claire. We are so glad you love your wool pillow and it's improved your sleep quality :-) Happy snoozing! Kind regards, Woolroom

Posted 5 years ago

“Thank you very much. The protector fits perfectly on the mattress. Looks very good quality too.”

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Posted 5 years ago

Thank you so much for your review. We are so glad you love your purchase from us :-) Kind regards, Woolroom

Posted 5 years ago

“Very high quality products! Shipping was fast. I made two separate orders and they shipped them together. All season duvet has two separate duvets - both are light, organic cotton outer material is high quality. It doesn't weigh heavily on my feet. We love how adjustable the pillows are. For once I didn't think about my head position in the middle of the night because I was comfortable. The pillow has a nice quilted outer shell with a good zipper, inner wool is easy to remove and doesn't fly all over. Nice cotton bags for storing. Mattress cover is so comfortable and makes a difference on our Temperpedic. I couldn't be happier!”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews