The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted - very fine wool, beautifully made & lovely subtle colours”

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Posted 9 years ago

Good Morning, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with your product. Many thanks, Katie at The Wool Room

Posted 9 years ago

“Wonderful product, just what we wanted. Natural fibres, very comfortable and extremely well made. The service was first rate and we will be using the Wool Room again. Thanks”

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Posted 9 years ago

Good Morning Michael, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with your product and the service that you received. We look forward to welcoming you back again soon. Thank you, Katie at The Wool Room.

Posted 9 years ago

“the product is excellent and the deelivery process very efficient and smooth”

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Posted 9 years ago

Thank you for taking the time to leave your review, we appreciate the feedback. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“This is our 2nd set of beding. Next day delevery. Super quality. Excelent product high recommend.”

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Posted 9 years ago

Thank you for your recommendation Janet, great to hear that you are happy with both sets of bedding you bought and we hope to see you again soon. Many thanks Jackie, The Wool Room.

Posted 9 years ago

“Great quality and feel and about to order more . Great service also . Very happy customers !!!”

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Posted 9 years ago

Thank you for your review Mr McGregor, lovely to hear you are happy with your purchases from The Wool Room. Best wishes Jackie

Posted 9 years ago

“Really pleased with my mattress topper. Have just purchased a new mattress and this made a very comfortable addition to the mattress. Helps with sleeping seems to be really cool on warm nights .Glad I paid out the money . Thinking now about saving for a duvet.”

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Posted 9 years ago

Thank you for leaving your review Debbie, we appreciate your comments and will see you when you are ready for your new duvet!. Many thanks Jackie, The Wool Room.

Posted 9 years ago

“Love the duvet, already have the med. weight!”

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Posted 9 years ago

Lovely to hear from a returning customer Anne, we are so glad you love your duvets and we hope to see you again soon. Best wishes Jackie, The Wool Room

Posted 9 years ago

“Easy to use website, excellent delivery service and fantastic products. Well packaged for delivery and beautifully packaged items. This was my first order, but certainly won't be the last.”

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Posted 9 years ago

Thank you for your positive comments Jules, lovely to hear you were happy with our on-line service and the goods you ordered, we hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“Good service and besutifully warm and comfortable mattress excellent”

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Posted 9 years ago

Thank you for taking the time to leave your review Penelope, we are pleased you are happy with your new mattress and the service you received. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“Your Website is easy to navigate and the ordering process simple. Apart from the fact that your products are excellent ( I now have 4 duvets) , your Service is fantastic. The delivery was so fast to Germany I was astounded. Thank you Best regards Kerry O'Donoghue”

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Posted 9 years ago

Thank you for taking the time to leave your review Kerry, lovely to hear you are building a collection of wool bedding!!. We hope to hear from you again soon. Best wishes Jackie, The Wool Room

Posted 9 years ago

“I thought that the service I was given was really good and I received the quilts in a very short time. They were well wrapped but not over wrapped and I would recommend you to friends and buy from you again. Very impressed.”

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Posted 9 years ago

Lovely to hear your comments Pat, we really appreciate your recommendation and we are so glad you are happy with your purchase. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“I purchased the Deluxe Bedding Set range: Pillows, All Season Duvet and Mattress Protector, and I couldn't be more pleased with all the bedding. I wanted to switch from feather filled to another type of filling, but wanted to still have natural materials. The wool fillings are a superb alternative. I find the duvet really warm, but really light and I am finding I do not over heat as I used to. Its particularly useful to be able to adjust the pillow fullness, I took out some wool as I didn't need them to be as full. I still wanted to be able to plump up the pillows, which you can only really do with natural fillings. The quality of all the products is excellent, and the service was very efficient and friendly. I wouldn't hesitate to recommend The Wool Room and have already done so.”

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Posted 9 years ago

Thank you for leaving your positive comments Gail, we are so pleased you are happy with your new bedding set and we hope to see you again soon. Best wishes Jackie, The wool Room.

Posted 9 years ago

“I loved the mattress topper so I decided to buy the lighter weight duvet as well. As promised, I find it very pleasant to use. Not only do I get less sweaty but I find the duvet very light but warm enough for summer nights in the country. The duvet looks very nice with a good cover. I have just bought another for my bed in London.”

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Posted 9 years ago

Good Afternoon Patricia, Thank you for taking the time to leave us a review. We are so pleased to hear that you are sleeping more comfortably and enjoy using our wool bedding. Many thanks, Katie at The Wool Room

Posted 9 years ago

“Very pleased with the pillows. Would recommend them to anyone.”

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Posted 9 years ago

Good Afternoon Amanda, Thank you for taking the time to leave us a review and your kind comments. We are very happy to hear that you are pleased with your new pillows. Many thanks, Katie at The Wool Room.

Posted 9 years ago

“Mattress topper did everything it was supposed to do. Advised delivery time, it was delivered at the time stated. Very pleased found the wool room on net.”

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Posted 9 years ago

Good Afternoon, Thank you for taking the time to leave us a review. We are so pleased to hear that you were happy with the service and products that you received. Many thanks, Katie at The Wool Room.

Posted 9 years ago

“I am very pleaesd with my classic medium duvet & pillow. Money definitely well spent. I ordered on Saturday & it arrived on Tues morn.”

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Posted 9 years ago

Good Afternoon Maria, Thank you for taking the time to leave us a review. We are so pleased to hear that you are enjoying your new duvet and pillow. Many thanks, Katie at The Wool Room.

Posted 9 years ago

“This is the third product we have bought from The Wool Room. All(pillows and duvet)are absolutely great and just as advertised. Their system of delivery is the best we have experienced designed to ensure you receive the product when it is convenient for you not the delivery company.We will be ordering more products from them”

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Posted 9 years ago

Good Afternoon David, Thank you very much for your wonderful comments and taking the time to leave us a review. We are so pleased to hear that you are happy with our service and products. We look forward to welcoming you back to The Wool Room in the future. Many thanks, Katie at The Wool Room.

Posted 9 years ago

“Good quality and excellent service.”

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Posted 9 years ago

Good Afternoon Maggie, Thank you for taking the time to leave us a review. We are so pleased to hear that you were happy with our service and products. Many thanks, Katie at The Wool Room.

Posted 9 years ago

“Top marks,for service & quality, Thank's D, Hawker, (Somerset). .”

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Posted 9 years ago

Good Afternoon Mr. Hawker, Thank you for your kind comments and taking the time to leave us a review. We are so pleased to hear that you were happy with our service and products. Many thanks, Katie at The Wool Room.

Posted 9 years ago

“Speedy delivery, lovely product and excellent price”

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Posted 9 years ago

Good Afternoon John, Thank you for your comments and taking the time to leave us a review. We are so pleased to hear that you were happy with our services and product. Many thanks, Katie at The Wool Room.

Posted 9 years ago

The Wool Room is rated 4.8 based on 5,164 reviews