The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really pleased with my new mattress protector, and the service was really good”

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Posted 6 years ago

Thank you, we are pleased to hear you are happy with your new woolroom products. Woolroom

Posted 6 years ago

“Shipping was unbelievable fast......ordered late Sunday night and it arrived Tuesday afternoon!!”

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Posted 6 years ago

We are pleased your order arrived promptly :) Many thanks, Woolroom

Posted 6 years ago

“Just as I hoped it would be highly recommended”

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Posted 6 years ago

Hi Jennifer, We are so pleased that your duvet is living up to expectations. Welcome to the flock! Sally

Posted 6 years ago

“Great product, prompt response and very fast shipping.”

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Posted 6 years ago

Thank you, Woolroom

Posted 6 years ago

“Love the quilt, arrived promptly.”

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Posted 6 years ago

Hi Claire, So glad you love your quilt. Fingers crossed for peaceful nights sleep from now on. Sally

Posted 6 years ago

“I bought a medium weight duvet. I am happy with it. It was thinner than I had expected but when I used it it was very warm and cosy.i am very happy with it and am now awaiting an order for pillows.”

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Posted 6 years ago

Hi Christine, It's lovely to know that you are happy with your duvet and are expanding your woolroom products. Sally

Posted 6 years ago

“My order was dealt with promptly the quality looks good although untested as yet”

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Posted 6 years ago

Hi, We hope you have now been able to test out your new products and they are living up to expectations. Please let us know how they are! Welcome to the flock! Sally

Posted 6 years ago

“Fantastic product, bought a duvet and a pillow and wasn't sure when I unpacked the duvet as it seemed thin; not what I was used to never having had a wool duvet; but it is beautiful to use, so nice to sleep under and wonderful warmth held under it.”

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Posted 6 years ago

Hi Emma, It's lovely to know you are now sleeping well with our Duvet. They may not have the loft of a down duvet but they do work better! We hope you have plenty more restful nights sleep. Sally.

Posted 6 years ago

“Very happy with the service and the quality of the product definitely worth the price I paid and will be using this service again in the future thanks Woolroom...”

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Posted 6 years ago

Hi Daniel, That's great to know. We look forward to your next order and welcome to the Flock! Thanks Sally

Posted 6 years ago

“Great product, fast delivery. Very happy.”

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Posted 6 years ago

Hi Vicky, We do like a happy customer. Welcome to the flock and sleep well from now on! Sally

Posted 6 years ago

“I ordered a luxury mattress topper & 2 classic pillows. The order arrived very quickly and I’m really delighted with the quality of the products. The topper feels amazing.”

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Posted 6 years ago

Thanks Larissa. Let's hope you have many good nights sleep from now on and you continue to love the Woolroom products. Sally

Posted 6 years ago

“Really comfy. Giving me a good nights sleep . Keeps its shape in the night. Very pleased.”

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Posted 6 years ago

Hi, we are so pleased to hear you are sleeping better now with your new duvet. Long may it continue for you. Sally

Posted 6 years ago

“We recently moved to a new house which is much better insulated than our previous homes. We kept overheating under our down duvet and couldn't sleep. We tried a whole series of duvets, and kept waking up too hot, or too cold. At last we have found the perfect duvet from woolroom - the temperature has varied rather dramatically in the last fortnight, with the hottest winter days on record and a really cold storm, but we have remained sleeping blissfully under our medium classic wool duvet!”

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Posted 6 years ago

Thank you for your review. It's lovely to know how well you are sleeping. these days, a good nights sleep is hard to come by, especially with the stress of moving house. I hope you continue to sleep well and enjoy your new house. Sally

Posted 6 years ago

“Quick and easy purchase. High-quality duvet. Reasonable cost.”

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Posted 6 years ago

“Brilliant fast service, duvet and pillows as a sgift so can't comment but the packaging and presentation are quality, very plush. Thankyou,”

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Posted 6 years ago

Hi Linda, That's great to read. Hopefully the recipient of the gifts will be as complimentary and have a fabulous nights sleep from now on. Sally

Posted 6 years ago

“Easy to order. Arrived quite promptly. Well packaged. Very comfortable and a great addition for our mattress.”

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Posted 6 years ago

“Shipping to the US was fast. I am glad to find the wool bedding in US sizes that is soft and washable.”

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Posted 6 years ago

“I ordered the classic wool duvet Medium and I am very, very happy with it. My old synthetic duvet was a 13.5tog and I was always waking up in the night too hot and throwing it off and then getting cold and waking up again and so on all night. This wool duvet is lovely and i don't wake up anymore. It keeps a constant temperature all night and also feels a good weight, not too heavy or too light. I highly recommend it.”

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Posted 6 years ago

Hi Jackie, it's great to read how well you are sleeping now. No one likes broken sleep especially from something so simple as over heating. I hope you continue to have a peaceful nights sleep. Sally

Posted 6 years ago

“Great product and service! I purchased" very light" wool duvet for my toddler as he was sweating enormously under microfibre duvet 4 tog even if bedroom temperature was reduced to 20. He definitely sweats less in his sleep, although I would say this light wool duvet doesn't feel like 1-2tog as it says on website. I feels more like 4 tog but I still like the product, the quality is the best I have ever seen. I also like that it is so easy to get it in duvet cover, it doesn't clump up as other synthetic duvets and don't have to puff it up every morning. Some might say it feels a bit stiff but I find it as a benefit because my toddler doesn't get tangled in it as much after his endless rolling in sleep. Thank you Woolroom!”

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Posted 6 years ago

“Love the duvets and pillows. Comfy and good temperature control.”

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Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews