The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pillow is great, it consists a light smell of wool, I love it. The shipping was more than fast. Thank you”

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Posted 6 years ago

Hi We are glad you are enjoying your new pillow and that you received it quickly. Thank you for taking the time to write the review. Kind regards Karen

Posted 6 years ago

“Lovely, lovely, lovely! This is the second duvet I now have, arrived in good time. I really like the light weight feeling (I have medium) which keeps me warm without overheating. The duvet is thin compared to regular duvets but this has no effect on performance and looks very neat on a made bed. Happily recommend.”

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Posted 6 years ago

“Love this store. I have been trying to change my partners pillow for years. Tried expensive down, pillow protectors everything. He’d wake me up in the night demanding what had I done to his pillow. He even takes it on holiday. Then I discovered the wool room and bought him one for Christmas. He took the wool out until it suited him. Loves it. And I get to was it and a little bag to put it in when we go away. I have recently bought two for my self. Perfect Thankyou. ❤️❤️”

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Posted 6 years ago

“So far, so great. Love how the duvet feels. It definitely lives up to the claim of warm, but not over hot- I have slept deeply since I got it and I'm not waking up in the night gasping for a glass of water.”

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Posted 6 years ago

“Very good well organised service. The duvet is fabulous.”

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Posted 6 years ago

“I was looking for some natural fiber throws online and came across Woolroom. I saw something I liked but it was out of stock however I was notified when it became available for purchase. I promptly ordered that as well as another throw and I received in two days. The quality of the wool was very good, especially for the price as I happened to hit a sale. They look great...I will order again in the future.”

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Posted 6 years ago

Thank you for writing a review and we look forward to welcoming you back to woolroom.

Posted 6 years ago

“Fantastic product, very good after sales service.”

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Posted 6 years ago

“Prompt service and an excellent product at a good price”

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Posted 6 years ago

“Very good customer service. Brilliant wool bedding. We’ve had a full set of wool cot bed bedding and are continuing with it now our grandson has moved into a bed.”

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Posted 6 years ago

“I ordered pillows, mattress protector and light duvet set. Love the pillows, so much more comfortable on the neck. Mattress cover great, stays in place. Like the duvet too but I wished I’d ordered the medium. The light is just too light to stay warm without adding a hot water bottle into the equation. I’m in Europe and paid delivery, so to send it back and change it would involve 2xmore p&p. So, it’s not a criticism on the product, just disappointed about the weight. The pillows are truly life-changing...”

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Posted 6 years ago

“I am happy, wool pillows and duvet are perfect.”

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Posted 6 years ago

“I ordered my products online at the weekend so was very surprised to have them delivered to my door on the Tuesday afternoon. It was very efficient service and the items were well packaged. What more can I say? The items themselves are very good quality and came in their own cotton zip up bags. They are well worth the cost and are far more superior to any I have had in the past. I would definitely buy from the woolroom again.”

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Posted 6 years ago

“Very efficient delivery. Love my new wool duvet, wish I knew about them earlier. Sleep much better.”

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Posted 6 years ago

Thank you for taking the time to write a review. We are so pleased that you are enjoying the benefits of your woolroom duvet. Kind regards. Karen

Posted 6 years ago

“Great delivery lovely product and very comfortable pillows I would high recommend and buy again thank you Woolroom!”

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Posted 6 years ago

Thank you for the feedback, we are pleased ot hear you are happy with your pillows and sleeping well. Woolroom

Posted 6 years ago

“Wonderful pillow”

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Posted 6 years ago

We are happy to read you are please with your pillow. Best wishes, Woolroom

Posted 6 years ago

“Very pleased with products (pillows and mattress protector). Excellent quality.”

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Posted 6 years ago

Fantastic news, thank you for the review :) Woolroom

Posted 6 years ago

“service was excellent as normal”

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Posted 6 years ago

Thank you, glad to hear you are happy with the delivery and order. Woolroom

Posted 6 years ago

“Wonderful temperature regulation! I run cold and was warm without sweating all night”

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Posted 6 years ago

Thank you for taking the time to write a great review. I am so glad you are enjoying the benefits of wool with your new woolroom bedding. Kind regards. Karen

Posted 6 years ago

“A friend suggested I try a mattress protector, to help with being too hot at night. I have had it a week and I can feel a difference to my comfort and sleep. So I have decided to purchase a duvet. I'm now looking forward to taking delivery and great nights sleep.”

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Posted 6 years ago

Thank you, welcome to out Flock! Please do let us know how you find it, happy snoozing. Woolroom

Posted 6 years ago

“Great customer service”

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Posted 6 years ago

Thank you, Woolroom

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews