The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We discovered the Woolroom at Christmas, but mulled over the idea for 5 months!. Having reached the end of my tether with me always being hot with my feet uncovered and my wife freezing even though she had a throw ontop of the quilt, we took the plunge in May and purchased the Delux 11-14 tog quilt with matress topper, 2 pillows & a bag of filling, whilst there was a discount on offer. We opened the box and the quality of the product starts at the way it's packaged. The items your really interested in are 100% top quality made. We were like little children making the bed up with anticipation of a decent nights sleep. The quilt is heavy in weight and people of a certain age will remember childhood memories of waking up in the position you fell asleep (that's a good thing). The 2 pillows and filling were for her but she only required one, replacing the previous 3 unsuportive pillows. Since fitting we have had uninterupted sleep that suits our different body temperatures. We should have done it earlier. You get what you pay for and in this product its true. I told my Mum & Dad and they have since purchased a bed set. I don't have anything negative to say, worth every penny.”

Helpful Report

Posted 6 years ago

Wow, thank you so much for the review! We are always grateful and pleased when we hear people are sleeping better and feeling great after a better night sleep. Thank you for the recommendation and we hope you continue to sleep soundly :) Best wishes, Woolroom

Posted 6 years ago

“Excellent product.”

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Posted 6 years ago

“Good value, and website easy to use. Fast delivery and lovely quality product.”

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Posted 6 years ago

Thank you :)

Posted 6 years ago

“Quick shipping and the product is fantastic. We like the comforter much more than our down.”

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Posted 6 years ago

“It was our first time shopping on WoolRoom and we're very happy with how fast the products got to us and about their quality. We got pillows and blankets for our kids and I think we will eventually get the same for me and my wife. Thanks, WoolRoom!”

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Posted 6 years ago

“Great quality products, fast delivery! Thank you”

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Posted 6 years ago

“After a bit of research we decided to buy a wool quilt and it’s the best thing we’ve done! Gone is the weight and heat of a feather quilt. Gone is the chill of a summer quilt. The weight a warmth of this quilt is just perfect. I love the fact that it’s all British wool as well. We also bought 2 pillows which are simply divine! I also love that I can buy top up filling for the pillows.”

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Posted 6 years ago

Your bed looks lovely and we are pleased to hear you are sleeping better, the fury friends look like they are comfortable too :) Thank you, Woolroom

Posted 6 years ago

“I have a nightmare with pillows - cheap ones, expensive ones, fat ones and thin ones. I ordered one of the deluxe washable one and I'll be honest, I think I've finally got the right pillow - much deeper sleep from the very first night! Keeps its shape beautifully, and when it does need re-plumping it just takes a few shakes - excellent value for money.”

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Posted 6 years ago

Brilliant news, we are pleased to hear you are finally more settled with our pillows. Sleep well :) Woolroom

Posted 6 years ago

“Very fast shipping to US! Seems to be high quality product. I would have appreciated more guidance about what temperatures work well with what blanket, i.e., "most people are comfortable using the light duvet in room temperatures from XX to XX degrees..."”

Helpful Report

Posted 6 years ago

Thank you for the feedback we will pass this onto the marketing team to look into on the website. Thanks, Woolroom

Posted 6 years ago

“I’m a huge fan of the Woolroom company and their products. Wonderful quality and great service.”

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Posted 6 years ago

“beautiful comforters - thank you!”

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Posted 6 years ago

Thank you :) Woolroom

Posted 6 years ago

“Very prompt delivery. Contacted by driver with a one hour slot. Lovely, high quality mattress cover.”

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Posted 6 years ago

We are pleased to hear you are happy with the service and the mattress cover. Thank you, Woolroom

Posted 6 years ago

“I am incredibly pleased with my new washable wool duvet! Beautifully made, light weight, cosy but at the same time breathable - it is wonderful and I love it!”

Helpful Report

Posted 6 years ago

Thank you, we are pleased you are sleeping better. Sleep tight, Woolroom

Posted 6 years ago

“Hi, My lovely woolroom light duvet has made me so comfortable at night,adjusting temperature- never too warm , or cool. So happy to own this duvet and will recommend to friends. Thank you so much for this wonderful product.”

Helpful Report

Posted 6 years ago

Thank you, we are pleased to hear you are sleeping more confortably. Woolroom

Posted 6 years ago

“Excellent products, fast shipping all great!”

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Posted 6 years ago

Thank you, Woolroom

Posted 6 years ago

“good quality product,very pleased with my purchase thank you woolroom”

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Posted 6 years ago

Thank you, Woolroom

Posted 6 years ago

“Delighted to get my duvet ( light 4.5 tog). I get very hot at night with the polyester filled ones, so wanted to try a natural wool one. Good quality, good size and I was lovely and warm under it. Not hot thankfully, just lovely and warm. Would certainly recommend.”

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Posted 6 years ago

We are pleased you are sleeping better and are more comfortable. Thank you, Woolroom

Posted 6 years ago

“I am absolutely happy with my Deluxe Washable Wool Duvet - All Season 😁 Thank you Woolroom.”

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Posted 6 years ago

Thank you, we are pleased to hear you are sleeping better. Woolroom

Posted 6 years ago

“Ordered deluxe 2 part duvet. Difficult to even out stuffing in previous silk filled duvet and nightly fights with hubbie. Really please at how slim and warm duvet is. It made getting the Super King duvet into its cover really easy. Haven't tried the two parts in Winter yet but hopeful. Particularly impressed with cotton cover for the set and cardboard packaging - no plastic!!!!”

Helpful Report

Posted 6 years ago

Thank you, we are pleased to hear you are both sleeping better. Woolroom

Posted 6 years ago

“Beautiful product it was a shame to send it back. It would have been just too heavy, for my wife to shake out in a morning, or fight when the douvet cover needed to be washed. Yes I do do it but am not always around be for you think anything sexist. Return could not have been easier. Wonderful all around service.”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are sorry to hear it wasnt quite right for you but pleased the service and the return was simple to follow. Thank you, Woolroom

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews