The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband suffers from night sweats but has found the classic wool duvet helps him sleep much better. We are both very happy with our purchase!”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that your husband is sleeping better as a result of your new duvet. It's incredible how well wool performs, isn't it :) Kind regards, Adam

Posted 6 years ago

“Wonderful pillow! It gives great neck support and has definitely relieved my sinus allergies.”

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Posted 6 years ago

“Very fast shipping.Love my new pillow! Thank you!”

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Posted 6 years ago

“Service was excellent - notification re dispatch, speed of delivery etc. The classic king size duvet is gorgeous in terms of comfort. Can only recommend to others.”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Kathleen. We're so glad that you're happy with your purchase, and indeed the service you received :) Kind regards, Adam

Posted 6 years ago

“My queen size quilt is perfect .I love it”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase :) Kind regards, Adam

Posted 6 years ago

“Very pleased with my new wool duvet. Excellent service. The package arrived promptly and nicely packaged. Thank you.”

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Posted 6 years ago

Thank you very much for taking the time to leave us this review, Pamela. We're so glad that you're happy with your purchase, and the service you received :) Kind regards, Adam

Posted 6 years ago

“Really happy with our new duvet. Perfect temperature control, really high quality product and service.”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Daniel. We're so glad that you're happy with your purchase, and the service you received. Kind regards, Adam

Posted 6 years ago

“Excellent service could not believe how quick the delivery was. Thrilled with my duvet it is the perfect weight for the Summer.”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Clare. We're so glad that you're happy with your duvet, and the service you received :) Kind regards, Adam

Posted 6 years ago

“Good selection of products, prompt service. Excellent quality, we are very pleased with our classic medium wool duvet.”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Jennifer. We're so glad that you're happy with your new duvet :) Kind regards, Adam

Posted 6 years ago

“I was kept up to speed with my delivery date with an option to change date which was very convenient for me the delivery man was polite and friendly. When I opened the box and saw how professionally my items where packaged I knew then that these were high end quality and couldn’t wait to get them on my bed. Everything I read on the Woolroom web site about the quality is right I would highly recommend and would purchase from them again.”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review :) We're so glad that you're happy with your purchase, and the service you received. Kind regards, Adam

Posted 6 years ago

“We had been thinking of getting a wool duvet for a couple of years. I’m always too hot and my wife too cold in bed. The warm version is fabulous, somehow suits us both. Best night’s sleep in years. Great price and swift delivery with a superb product, what’s not to like. Thank you Woolroom.”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Kevin. It's fantastic to see that you and your wife are sleeping better as a result of your new duvet. It's incredible how well wool can regulate your temperature, isn't it! :) Kind regards, Adam

Posted 6 years ago

“We recently bought a new lightweight duvet and we are delighted . The duvet has met every claim for its quality and for comfort, if not exceeded the claims made for it. I would not be surprised if we returned in autumn for its heavier sibling..”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Ian. We're so glad that you're delighted with your new duvet :) We look forward to welcoming you back to Woolroom in the Autumn. Kind regards, Adam

Posted 6 years ago

“Had the bedding bundle for 10 days now, very well made, my husband thought it may be a gimmick, rest assured it's not, Not a cheap item but well worth every penny. It's the first time in years I haven't woken up to turn the pillow over or kick the quilt off looking for the cool spot. I would strongly recommend this to anyone 100%. Lesley Priestley”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Lesley. We're so glad that you and your husband are happy with your purchase, and that you're sleeping better as a result :) Kind regards, Adam

Posted 6 years ago

“Fast efficient service and wonderful product. I bought a standard pillow, and the best ever mattress cover. It is cool and comfortable.”

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Posted 6 years ago

“I ordered a wool quilt and it arrived within a week and is wonderful.”

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Posted 6 years ago

“Easy to use website. Prompt delivery with an hour slot. Excellent service.”

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Posted 6 years ago

Thank you :)

Posted 6 years ago

“We have just received a queen-size wool duvet and organi cotton cover. Last night was our night under them. We ordered the all-season version and found it very warm - too warm, in fact for June in Ottawa, Canada. The nice thing about this duvet is that as an all-season version, it come in two detachable layers so tonight we will go down to one layer. That should word well I believe.”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we hope you have managed to find a happy medium and are now going to sleep better. Best wishes, Woolroom

Posted 6 years ago

“Brilliant bed set. I bought the Deluxe All Seasons Bed set with mattress protector. After not sleeping well for the last three years or so, I now definitely sleep better. I still sometimes wake up after anout 5 hrs, but my sleep is deeper and I wake refreshed. I feel it took a few days to notice a real difference, but my quality of sleep continues to improve. Very happy with my purchase, I'm saving up for a mattress next!!”

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Posted 6 years ago

This is fantastic news, we love to hear when it is really working for people and we are so pleased you are sleeper better. Thank you, Woolroom

Posted 6 years ago

“Painless online shopping, arrived on time in cotton bag packaging. Love to support British business and use natural products whenever possible.”

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Posted 6 years ago

“Beautiful throw. Perfect colours.”

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Posted 6 years ago

This looks lovely, so pleased you like it :) Woolroom

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews