The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fed up with lumpy pillows,so decided to give your wool ones ago.Sent for two to start with to try,my husband and I both agreed we have slept much better and no lumps!!. Just the right support,firm but not rock hard. Will definitely be sending for another couple.Thank you.”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Jan. We're so glad that you and your husband are sleeping better as a result of your new Woolroom pillows :) Kind regards, Adam

Posted 6 years ago

“Excellent service and an excellent duvet.”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Nigel. We're so glad that you're happy with your purchase, and the service received. Kind regards, Adam

Posted 6 years ago

“Excellent service and a quality product from the woolroom. I'm extremely please with my new duvet and would buy from this seller again, highly recommended.”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Geoffrey. We're so glad that you're happy with your purchase, and the service you received :) Kind regards, Adam

Posted 6 years ago

“Very fast delivery, and I love the bag the pillow came in!”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review. We're so glad that you're happy with your purchase and the service received. It's great to see that you love the natural, reusable calico bag that your pillow was delivered in, too! All Woolroom bedding is sent in these bags :) Kind regards, Adam

Posted 6 years ago

“My Woolen quilt is very comfortable, nicely warm. Only been using it for under a week, so hard to say more. Web site was easy to use. Delivery was very quick. Thank you”

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Posted 6 years ago

Hi Pauline thank you for taking the time to write a review. We are pleased that you are enjoying your new woolroom purchase and found our delivery service fast. Kind regards. Karen

Posted 6 years ago

“I recently purchased 4 wool pillows and a medium weight wool comforter. I am very satisfied with my purchases. My items have met my expectations on quality and practicality. Thank you Woolroom! 🥰”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your Woolroom products and the quality of them. Kind regards, Adam

Posted 6 years ago

“If your like me and understand what these products do for your sleep. You will not leave empty handed. Very happy with my purchase.”

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Posted 6 years ago

Thanks for the great review. We are so pleased that you are happy with your purchase. Kind regards. Karen

Posted 6 years ago

“Quick ,easy to work web site prompt delivery and an excellent product thank you”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, the service you received and our website :) Kind regards, Adam

Posted 6 years ago

“Quick delivery, easy ordering processm great product.”

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Posted 6 years ago

Thanks for the great review. Kind regards. Karen

Posted 6 years ago

“Excellent & quick delivery of my items. Ordered a quilt & pillow as I’d been looking for a natural alternative to feather. These products are fab I’m a convert”

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Posted 6 years ago

Hi Thank you for taking the time to write a great review. Kind regards. The woolroom team.

Posted 6 years ago

“The service was perfect in every single way. Th pillows I want d were out of stock but they said that up front and that it would take a couple of weeks to get them. They kept me informed of the order every step of the way which was very much appreciated. This was s great experience!”

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Posted 6 years ago

Thank you for taking the time to write a review. We are glad you enjoyed your woolroom experience and were fully informed at each step. Kind regards. Customer Service Team

Posted 6 years ago

“I first saw woollen duvets a few years back and obviously they’d been in the back of mind ever since because when our feather one really started getting on our wick (not to mention piercing our flesh) I decided to go for it. Best move ever. Easy to order, arrived in one day, beautifully packed, free P&P (and returns if required - but why would you?) and we love how it feels. Nice n warm but light and easier to fit in the super king size cover than the more bulky duvets we’re used to and it looks nice - what’s not to love!!!”

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Posted 6 years ago

Fantastic to ready you have joined our Flock :) Its amazing to hear you are sleeping better and feeling the benfits of wool! Thank you, Woolroom

Posted 6 years ago

“very quick delivery and the duvet is delish :)”

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Posted 6 years ago

Thank you so much, we are pleased to hea r you are happy with you duvet :) Woolroom

Posted 6 years ago

“Arrived beautifully packed and efficiently delivered. Very comfortable wool lightweight duvet for summer use.”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and the service you received. Kind regards, Adam

Posted 6 years ago

“We have had our new wool duvet for a few nights and the main thing I like is the lack of weight. I’m a woman of a certain age that has hot flushes they seem much more manageable with this duvet? Also it arrived promptly and with minimal packaging. You did what you said you would and we paid for that service, no fuss no bother just good honest service. Thank you”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review, Suzie. We're so glad that you're happy with your purchase and the service you received, but most importantly, that it's helping you get a better night's sleep. Wool's ability to regulate to your body temperature is particularly good for women of a certain age, but is hard to believe until you've experienced it :) Here's hoping you continue to get many, many more healthy, well rested night's sleep. Kind regards, Adam

Posted 6 years ago

“Great turn around within 2 days delivery. Blankets are awesome, exactly as I was expecting and I sleep much better. Thank you :-)”

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Posted 6 years ago

Hi Thank you for writing a great review. I am glad you are experiencing much better sleep with your wool blankets. Kind regards. Karen

Posted 6 years ago

“I absolutely love my duvet and pillows that I purchased from Woolroom. Great service too. Thank you .”

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Posted 6 years ago

Thank you so much for taking the time to leave us this review. It's fantastic to read that you're happy with your duvet and pillows :) Kind regards, Adam

Posted 6 years ago

“Excellent customer service I'm very satisfied with my duvet it's giving me a better night's sleep I'm considering a matching pillow.”

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Posted 6 years ago

Thanks for taking the time to leave us this review, Brian. We're so glad that you're happy with your duvet, and we look forward to welcoming you back to the Woolroom when you're ready to buy a pillow. When the time is right, don't hesitate to get in touch with us by calling 01780 461217, or emailing info@thewoolroom.com if you'd like to discuss pillow options :) Kind regards, Adam

Posted 6 years ago

“Great service / Great product - very satisfied!”

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Posted 6 years ago

Thank you for taking the time to write a review. Kind regards. woolroom.

Posted 6 years ago

“Easy to navigate website, great products. Super fast delivery.”

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Posted 6 years ago

Thanks for taking the time to leave us this review. It's great to see that you're happy with our website, products and service :) Kind regards, Adam

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews