The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.68

4.7 Rating 386 Reviews

92 %

of reviewers recommend The Wool Room

Company Reviews

Questions

Metrics

4.7

Based on 386 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland
Leicester
LE15 8QD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick shipping and fantastic products. I love the blanket I got!”

Helpful Report

Posted 4 years ago

“Really impressed with all the information on how and where and with what their products are made. We had a warm duvet shipped to the USA and it arrived in a few days. It's so lovely and warm but not like the hot sweaty warm we were used to before trying wool! Can't wait to snuggle up in it during the cold Chicago winters!!!”

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Posted 4 years ago

“Very pleased with service, mattress topper arrived in USA less than a week of ordering. Delighted with topper after one night and look forward to many more such nights. Thank you.”

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Posted 4 years ago

“Fast service. Nice packaging.”

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Posted 4 years ago

“very helpful.”

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Posted 4 years ago

“Service was great. The duvet arrived a day early and I was updated by email. The quality is lovely. My son said it was the perfect weight and temperature and that he did not overheat. This is important in the Midwest as we have extremes of temperatures. Thank you for a wonderful product. At last, something natural but not cruel. I appreciated the absence of plastic in the packaging.”

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Posted 4 years ago

“Quality product and prompt shipping.”

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Posted 4 years ago

“The item arrived quickly and it was exactly as described. Thank you!”

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Posted 4 years ago

“Easy to order. Timely package arrival. Can't wait to try my purchases out!”

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Posted 4 years ago

“The product is fine! But the package came all squashed!!!! NO GOOD!”

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Posted 4 years ago

“Very happy with the quality. Perfect simple style. Easy online order. (International) delivered quicker than scheduled. Shipping: in addition to the pretty cotton carrier: please add a waterproof plastic envelop, and a colorful catalogue full of your countryside and fabric. The cardboard box (much much too large and light) arrived wet and is not very welcoming. NO DAMAGED!”

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Posted 4 years ago

“The medium weight duvet showed up to the US within 4 days of order and was of high quality. I love the history and timeless feel of sleeping under an ethically sourced UK flock. The feel and weight was outstanding and very sleep inducing with only cotton sheets and a latex mattress. Temperature regulation was quite noticeable and very even through the night. Loving it! Can’t wait to complete the set with a wool topper.”

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Posted 4 years ago

“Amazingly fast shipping and wonderful quality wool duvet insert! Very pleased!”

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Posted 4 years ago

“Quick shipment. Good service.”

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Posted 4 years ago

“The comforter is well made and warm, but the baffles are too small and thus compress the wool too much. It would probably be quite a lot warmer if the baffles were sewed in a larger size.”

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Posted 4 years ago

“Easy to find what I need and descriptions. Quick shipping to where I'm located. Couldn't be happier!”

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Posted 4 years ago

“I have not received my order yet but the purchase went smoothly.”

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Posted 4 years ago

“Price,ease of ordering on line, updates have been very good,will comment on pillows after they arrive and use them for a week stay tuned. George/Chicago,Illinois”

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Posted 4 years ago

“Thank for a lovely quality product! Extra points for totally efficient environmental packaging! Arrived perfectly on a very rainy day! The best duvet comforter I’ve ever had! Thank you again!”

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Posted 4 years ago

“Very prompt response to my request to cancel my order. Thank you.”

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Posted 4 years ago

The Wool Room is rated 4.7 based on 386 reviews