The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received the All Season Wool deluxe comforter yesterday. Very happy with this product! Love that it came in a fabric case, not plastic- so no smell, cotton feels crisp, soft & natural. I actually had no idea that it has 2 layers that snap together- what a great idea!! When it is snapped together it is a good weight for the winter, very warm and it is such a great feature that you can unsnap it to turn into 2 thinner comforters for the warmer season, we'll def. do that! Lastly, most important factor for me when deciding on this comforter was that it is washable while having natural wool inside. Having a toddler (who did throw up on our comforter once before) I do enjoy this feature about this comforter. Really happy with it and my son loves it too! A.D.”

The Wool Room 5 star review on 4th December 2018

Helpful Report

Posted 7 years ago

“Brilliant customer service. Very helpful and informative.”

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Posted 7 years ago

“Excellent service fast delivery. I will NEVER go back to other duvet after having a wool duvet. It is a warmth like no other. Toasty yet breathable and light. And it doesn't smell like another brand we tried. Thank you!”

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Posted 7 years ago

“Lovely duvet, really well crafted and cozy”

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Posted 7 years ago

“My order came as promised. Well packaged. Especially the quilt itself, which was packed in a lovely calico bag. The quilt is for my grand daughter as a Christmas present. So I will not have fed back until she has used the quilt. But it looks and feels like a beautiful thing!”

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Posted 7 years ago

“We heard about pure wool bedding whilst on holiday and were interested in the qualities that wool gave to sleep etc. So did some research when we got back and were so pleased to find a UK company making bedding from British wool. We ordered our duvet and within a few days were snuggling under it. We are so happy with it and the service we received from Woolroom. Many thanks to all concerned 🐑🐑”

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Posted 7 years ago

“Good service, quality product, no complaints.”

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Posted 7 years ago

“Mattress topper is excellent, warm and cosy. Bought two, one for us and one for 40th birthday present for my son who loves it too! However delivery from DpDLocal was truly dire - incompetent and resulted in late delivery (two weeks from date of order) which missed the birthday date. Not impressed.”

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Posted 7 years ago

“I am reviewing on website and speed of service. Have not yet had the chance to put the products on test.”

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Posted 7 years ago

“Excellent service and excellent duvet. Really pleased with it. It arrived very quickly beautifully packed. Very reasonably priced. I will certainly be coming back to you when I need any more bedding”

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Posted 7 years ago

“Very happy with both the service - delivered free in two days - and the product.. I've only had my wool duvet it for a week but the lightweight version is warm enough for winter and is very cosy and comfortable.”

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Posted 7 years ago

“Easy website to navigate and easy to order. Good range of products. Good information about delivery. As I was absent from home when the parcel was to be delivered, I asked for it to be left in a safe place. It was placed there.”

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Posted 7 years ago

“I'm so happy with my new wool duvet. It takes a bit of time to warm up when you get in bed in the evening but then it builds up around you and stays cosy even when you get out of bed for a bit it's still warm when you come back. There's no going back to anything else.”

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Posted 7 years ago

“Settling in to duvet,finding it a bit hot at the moment and quite heavy. Probably need to get used to it. Good quality.”

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Posted 7 years ago

“Love it! Very comfortable! 5 stars!”

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Posted 7 years ago

“Quick delivery with clear information about date and time of delivery”

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Posted 7 years ago

“Delivered within the time as specified. Can't find fault”

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Posted 7 years ago

“The Woolroom always gives excellent customer service. On this occasion, as ever, the website was clear and easy to use and delivery was perfect. Options offered made the process easy to plan and track the parcel.”

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Posted 7 years ago

“Very prompt delivery. Haven‘t used the duvet,yet, as it is a Christmas present”

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Posted 7 years ago

“Excellent service from start to finish. Arrived earlier than anticipated.”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews