The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the web site easy to navigate and the service was very promt. The goods were in perfect condition and I am very happy with the quality of my rug. All good wishes to the Team.”

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Posted 8 years ago

“Thanks Wool Room Easy website, great prices, Superfast Delivery. Ordered an all seasons quilt and two deluxe pillows, The quilt (yes it is only the summer one) is light and comfortable, so much so I don't want to get out of bed in the morning....from being an early riser for many years.... Looking forward to winter to feel the the benefit of the winter quilt Thanks again”

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Posted 8 years ago

“First class service and products, now looking forward to buying the mattress as soon as I can go to a showroom to try it. Probably go to Derbyshire, a good excuse for a little holiday!”

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Posted 8 years ago

“Great website. Delivery was prompt. A superb product. Thankyou woolroom.”

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Posted 8 years ago

“Excellent products and super fast delivery.”

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Posted 8 years ago

“Very informative website made choosing our perfect duvet easy and delivery was speedy and efficient.”

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Posted 8 years ago

“Fast delivery.”

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Posted 8 years ago

“Love all the items they sell: duvets, pillows, sheets. High quality, duvets are very light and keeping you very warm. Highly recommended. Thank you for your products :-)”

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Posted 8 years ago

“First class product, First class service.”

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Posted 8 years ago

“I dealt with customer service via chat. On both occasions service was excellent”

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Posted 8 years ago

“I ordered on Wednesday and took delivery on Friday - excellent service- very happy with my purchase- fabulous duvet and pillows”

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Posted 8 years ago

“very pleased to receive my order so quickly. The pillow and mattress protectors appear to be well made and fit very well. Seem to be comfortable. Thank you.”

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Posted 8 years ago

“Very comfortable matress topper. Delivery was prompt.”

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Posted 8 years ago

“It was a big deal to order something so expensive but I am delighted that the bedding has given me some brilliant sleep - I'm no longer having sweaty sleepless nights - so worth every penny as sleep is totally essential... the delivery was perfect and quick extremely happy”

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Posted 8 years ago

“Really good quality duvet and pillows, keep your body temperature perfect!”

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Posted 8 years ago

“The delivery was made within 2 days and as usual was on time. The products are first class and wear well.”

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Posted 8 years ago

“Easy to use website. Quickly found what I required called customer services to ask a couple of questions, excellent and knowledgably member of staff helped me and I ordered my gorgeous mattress cover and received it within a couple of days. absolutely love it perfect comfort and nice and cool to sleep on. I would have no hesitation in recommending the wool room to my friends and family.”

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Posted 8 years ago

“Very efficient delivery. Fabulous product, no more sticky nights!”

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Posted 8 years ago

“Very prompt service although The Wool Room seem to have signed up with a well known credit card provider which adds an extra layer of security before final payment. I spent two frustrating days being told I was entering my wrong date of birth 😳😫 before trying again with a different card which allowed my purchase. Perhaps something for TWR to review. Anyhow, now using my mattress topper, all seasons duvet and pillows and LOVING THEM. I made the purchases in desperation with horrendous allergies of as yet unknown cause. Allergies not much better but our bed is now super comfortable and snuggly and I am sleeping much better with slightly fewer coughing fits”

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Posted 8 years ago

“They answered my pre-order query very promptly. My order was also despatched promptly and I was kept well informed about the delivery arrangements. My order arrived bang on time and was well packaged.”

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Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews