The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,165 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was great and easy to, ordered online and delivered by DPD which meant I could make sure I was in. The duvet is fabulous, the pillows I'm getting used to but have noticed a real difference in heat dispersal already (in the few warm night we've had). Great quality.”

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Posted 9 years ago

“Quick delivery, able to communicate with driver and the extra light duvet is excellent.”

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Posted 9 years ago

“Promote delivery & very pleased with what was inside the box. Wool & Alpaca duvet & 2 wool pillows. Couldn't wait to go to bed......”

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Posted 9 years ago

“You delivered exactly what I requested having helped me make my choice via online chat - thank you 🤗”

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Posted 9 years ago

“Ordered two cushion pads at what I considered was a good price. They arrived within 4 days despite the fact that we live in France. Excellent quality, glad I took the time to research what was on offer. Nice plump filling, good thread quality on the covers. They smell divine. Well done Wool Room.”

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Posted 9 years ago

“Rapid deliveryfrom factory. Chronopost delivery in rural France unsatisfactory. I mention this in case other purchasers have had similar problems and you have a choice of delivery options.”

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Posted 9 years ago

“amazingly prompt delivery - just in time for the hot weather! The superlight quilt is ideal, a brilliant night's sleep. Thank you”

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Posted 9 years ago

“My package arrived very timely, and i love the quality of the duvet. Its nicely done and very light. The material seems to be high quality, and it is truly a 1 tog blanket. It came in a nice cotton bag for transport and storage”

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Posted 9 years ago

“Good brochure explaining the products. Easy to use web site. I have also ordered through The Wool Room at Yelverton Industrial estate. Speedy delivery with notification of time , and that was adhered to. Easy to give delivery instructions if one is not there to receive. I have bought recently: pillows from the Wools Room at Yelverton, topper and de lux light duvet. Vary pleased with all the items which complement my Harrison bed!”

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Posted 9 years ago

“The cushion pads are so soft and comfortable.”

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Posted 9 years ago

“We are very happy with our mattress topper and pillows. Both of us feel that we have slept better since we started to use them. Not cheap but certainly worth every penny.”

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Posted 9 years ago

“Love it! My duvet came a few days ago and it's great it's light and comfortable and I have slept much better. There is also the heavier one for later in the year. Very happy and will recommend to my friends”

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Posted 9 years ago

“We have wool quilts on all our beds and wouldn't use anything else but always found them a little too warm in the summer months...not that we have many! Problem now solved since buying this super light deluxe wool duvet from The Wool Room. It's 1-2 tog and perfect for the warmer months. Well packaged and super fast delivery, thanks ever so much 😊”

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Posted 9 years ago

“super product and super fast delivery”

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Posted 9 years ago

“The duvet arrived promptly. No more overheating in bed!”

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Posted 9 years ago

“The service is excellent. The duvet arrived within its one hour time slot. It was nicely packaged. The duvet is great. No more cold spots as experienced with our old duvet (caused by down sinking into one corner in each section). No heat surges with wool. Really lovely.”

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Posted 9 years ago

“Great product that gave us a good nights sleep”

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Posted 9 years ago

“I have been unwell for sometime ,it is important that i have bedding that lets my body breathe and is light and comfortable and contribute to not causing allergies and is natural ,not man made fibres .”

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Posted 9 years ago

“Excellent delivery, very quick and hassle free. As for the bed topper this is my second purchase, so l think it's safe to say it's very comfortable and well made. I am thinking of purchasing their summer alpaca duvet as lm still waking up feeling hot as lm currently sleeping with a summer downs. I will have to save my pennies. But going back to the bed topper I would highly recommend.”

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Posted 9 years ago

“Easy to use website, quick delivery and a lovely product.”

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Posted 9 years ago

The Wool Room is rated 4.8 based on 5,165 reviews