The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the Service & product. Would definitely recommend.”

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Posted 8 years ago

“Wow, I love my wool duvet after just one night, it's so good to wake up and not be in a sweat! I've just ordered pillows which I'm sure will be equally good. I will be recommending The Wool Room to everyone.”

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Posted 8 years ago

“Lovely lovely lovey duvet. Best nights sleep for ages. Struggling with hot flushes at night and this has made all the difference. Fast delivery. Nicely packages. Definitely recommend 😊”

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Posted 8 years ago

Thank you for writing a review. We are glad to hear your duvet has made difference to your sleeping and that you received prompt delivery. Kind regards Ali

Posted 8 years ago

“I have wool room pillows, duvet, mattress protecter, and now a mattress topper everything is excellent but this mattress topper is fantastic what a comfortable night's sleep I have had the best ever”

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Posted 8 years ago

Hi Rachel Thank you for taking the time to leave us this review. We're so glad that you're happy with your new wool topper and other products and that you enjoy a comfortable nights sleep. Kind regards, Ali

Posted 8 years ago

“A friendly and efficient service. This is the second time I’ve used Wool Room and have been very happy on both occasions.”

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Posted 8 years ago

Thank you for writing a review, Russel. We are so glad you have had a positive experience both times in dealing with us. Kind regards Ali

Posted 8 years ago

“So light and cosy”

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Posted 8 years ago

“My head never got hot and I had a better quality sleep. The quality and performance of the wool pillow is well worth the price. Jeff E of Indianapolis, Indiana USA”

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Posted 8 years ago

“I ordered the alpaca and wool topper which arrived within 2 days of ordering in a beautiful cotton bag. The topper itself has made a huge difference to my life. I now look forward to going to bed and wake up feeling refreshed instead of stiff and full of aches and pains. I have been singing it's praises to anybody who will listen! Thoroughly recommend it.”

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Posted 8 years ago

“The service was excellent with the goods ordered being delivered exactly in the time slot stipulated. The duvets and mattress are wonderfully comfortable. I am very pleased I decided to invest these as they are worth penny. Will be buying another.”

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Posted 8 years ago

“I like the light wool duvet and am looking forward to testing it and hope it lives up to expectations.”

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Posted 8 years ago

“We'd received our new gel topped bed but discovered, in spite to being reassured it wouldn't, it made us hot when sleeping so I ordered a wool mattress topper and the topper is wonderful, we're now getting the kind of nights sleep we should have had from the start, in fact, probably better. I'd definitely recommend the topper but be warned, you won't want to get up! Ordering on line was easy and it arrived as promised, I also got it while on special offer so all in all an excellent experience.”

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Posted 8 years ago

“Easy to order, Speedy delivery, great product, beautiful high quality finish”

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Posted 8 years ago

“Absolutely perfect mattress cover has made a good bed marvellous. Best night's sleep in a long time - thank you”

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Posted 8 years ago

“I have purchased my first wool throw”

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Posted 8 years ago

“Nice blanket.”

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Posted 8 years ago

“Excellent product (Delux king size quit), great service, whole new sleeping experience.”

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Posted 8 years ago

“Fast delivery and the products are excellent.”

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Posted 8 years ago

Thank you for your review, Carol. We are glad that you received your products promptly and are happy with them. Kind regards Ali

Posted 8 years ago

“My pillow arrived in a timely manner and I have enjoyed the best sleep in a long time. In the states it is almost impossible to find a pillow that does not have polyester, acrylic, or down, and I am allergic to all three, so how lucky I feel to have found this pillow. I am certain that I will order more poolroom products.”

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Posted 8 years ago

Thank you for writing a review and that we have enabled you to obtain a product that you are not allergic to that was received promptly. Enjoy your nights sleep. Kind regards Ali

Posted 8 years ago

“We bought a matress topper, after seeing Woolroom at the country fair in Ickworth, and are very pleased with how cosy it has made the bed. Having several allergies, I like the natural fibres; the bonus is that it is British wool, so we are also supporting local industry. We are so pleased that we are considering a wool duvet, too - can't be baa-d!”

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Posted 8 years ago

Thank you for taking time out to write a review. We are happy to hear that your are enjoying a good cosy comfortable bed. Kind regards Ali

Posted 8 years ago

“The speed with which the order was processed and delivered from a Sunday evening on-line order.”

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Posted 8 years ago

Thank you for your review and you received it promptly. Kind regards Ali

Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews