Woo Woo Reviews

Name: Woo Woo
Address: The Hop Exchange, 24 Southwark st,, London
Rating: 4.40

4.4 Rating 5,823 Reviews

86 %

of reviewers recommend Woo Woo

4.4

Based on 5,823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 221 9887

Email:

help@woowoo.fun

Location:

The Hop Exchange, 24 Southwark st,
London
SE1 1TY

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Woo Woo 5 star review on 20th January 2023

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It gave me a rash and didn’t work. I still have hair.”

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Posted 3 years ago

“No confirmation of order was recieved, the order came but was completely incorrect, it appears they just sent cheaper items.”

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Posted 3 years ago

“Did everything as per the instructions but it did absolutely nothing except mildly sting and smell bad. Although the smell is no worse than other hair removers it was just useless. YMMV I guess but I would not buy again.”

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Posted 3 years ago

“Burnt my underarms, didn’t remove any hair! Even after keeping it on a lot longer than advised”

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Posted 3 years ago

“Well seeing as you asked (even though I unsubscribed from receiving any emails from you again…) I ordered from you over a month ago and never received order. Royal Mail apparently attempted delivery 3 times even though I was home for the apparent 2 attempts and no cards were left. Rather than refunding me straight away as I’ve now been out of pocket for over a month at no fault of my own I have to wait until the parcel is returned back to you for a refund. Which knowing the experience I have won’t be until approx June probably. So won’t be ordering from you again even though I liked your products and I’d say I was quite a loyal customer until recent events.”

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Posted 3 years ago

“The hair removal cream didn't work at all, I followed every step and even left it on for extra time just to see if it would do anything and no nothing happened. Shouldn't have spent my money on it.”

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Posted 3 years ago

“It quite simply doesn’t work. Formula is so thin is just slides off. I don’t think a single hair was removed.”

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Posted 3 years ago

“I never received my products and despite contacting the company multiple times - they don’t offer a number to ring - I have had no contact back except this request to review them…. I have also been charged for the products which is a joke. Will not be using this company again”

Helpful Report

Posted 3 years ago

“do not buy from this site! i bought two products, then received no confirmation emails, i have had no delivery updates and nothing has arrived to me BUT i was charged 2 weeks ago! i have tried to get in touch with the company and no one has responded!! terrible customer service”

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Posted 3 years ago

“Minus stars for the intimate hair removal cream. I don’t know what they’ve done but it doesn’t work anymore. Just a stubbly rash. Did not work at all even after a full six minutes. Any longer and it just burns. It’s not worth the cash. So disappointed, honestly purchased a second time because I was so pleased the first time (2020 I think I used this). I’d add a photo of the results but, you know… not that kind of site :D 5* for the saddle sore balm and the speed of delivery.”

Helpful Report

Posted 3 years ago

“Order 141180, I made a woowoo order around 1st Jan and received an email saying it dispatched 4th Jan, however that email contained no delivery information or tracking number. Simply a link to woowoos shipping information page stating that delays can be expected with their delivery partner Royal Mail. I waited for some other email from woowoo or royal mail on their behalf saying what my tracking number is etc but no email arrived. As I heard NOTHING I waited, assuming it was just shipping delays and my tracking number would come. It has been 2 weeks now so I contacted customer service who then say “oh it shows as attempted delivery on the 6th check your tracking number….” What tracking number ??? You never provided one! How am I meant to know somethings going to be delivered if I don’t even have a tracking number ?Heard great things about the products but will not be ordering from here again. This level of customer service is shoddy. At this rate, my products are probably on their way back to Woowoo. Once woowoo has received it I shall get a refund. Just disappointing.”

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Posted 3 years ago

“I bought this after reading rave reviews, but OMG, the pain and stinging. I've not felt stinging like that since pushing a baby out of my lady garden! I had to sit with my legs spread and the shower on me just to stop the burning!”

Helpful Report

Posted 3 years ago

“Reported to London trading standards. I ordered a product off the above website, usually i receive an email confirmation. I didn't receive anything via email. A few days past and i emailed the company on the above email asking them if they have sent the order and if they could resend my email conformation as i hadn't received anything but the money was taken from my debit account. I had no reply to two emails and i also sent a message explaining to their instagram account and again no reply.”

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Posted 3 years ago

“Cream did not work”

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Posted 3 years ago

“I have repeatedly emailed with no response to my query. You don't bother to reply to emails as they bounce back, and can rarely be bothered to reply to Facebook messages either.”

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Posted 3 years ago

Hi Eleanor I replied to your message on December 23rd and your order, according to Royal Mail track and trace was delivered on December 30th. If this is incorrect please do email me back.

Posted 3 years ago

“ORDER DIDNT ARRIVE NO RESPONSE FROM EMAILS SCAMMERS”

Helpful Report

Posted 3 years ago

Hi Lauren You emailed me on Jan 9th at 9.52pm, I replied on Jan 10th at 2.21. this was my reply, in case you have not seen my email. I can assure you we are not scammers. Hi Lauren I can see your order was dispatched on Jan 7th, I have resent your shipping confirmation email, please check your junk mail. This has gone to the email address on your account (not this one) Please allow up to 5 working days for delivery. Have a lovely afternoon.

Posted 3 years ago

“Delivery was good however the product I have received has not worked for me, not even a little. I am disappointed as I had saw adverts for the hair removal cream everywhere so thought it would work.”

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Posted 3 years ago

“Left a real stubborn mess. Had to remove the residue with a razor”

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Posted 3 years ago

“your hair removal cream is absolutely awful”

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Posted 3 years ago

“I bought the intimate hair removal cream. Used as directed, waited for the recommended maximum of 6 minutes as directed on the box, it didn't do anything. Very little hair was removed, waste of time and money.”

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Posted 3 years ago

Woo Woo is rated 4.4 based on 5,823 reviews