Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,996 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“Wordery had all the books which I was looking for and all but one were delivered in time for Christmas despite the fact that I ordered rather late. The delivery was split into 3 which was a bit surprising but did get 4 out of 5 books delivered in time.”

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Posted 4 years ago

“First-class service in all aspects.”

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Posted 4 years ago

“I received only half of my order and when asked where are my books no one answered my emails”

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Posted 4 years ago

“Excellent service and no issues with delivery. I will purchase from Wordery again in the future.”

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Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

“Wordery are excellent value with great customer service; I have used them for years, ever since they were founded. I am reliably informed that they are British, located in Britain, and pay British taxes!”

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Posted 4 years ago

“Exceptional service always. Quick, efficient and free postage. And it's good to support smaller retailers.”

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Posted 4 years ago

“Superb service - arrived in less time than expected and was great value”

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Posted 4 years ago

“Books arrived in good time, were well packaged and were good value. Will definitely use The Wordery again.”

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Posted 4 years ago

“Used wordery a few times now. Prices are good and products are well packed. Will definately use them again. there was a delay in delivery but this was due to the PO rather than Wordery.”

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Posted 4 years ago

“Book arrived however arrived later than date given for delivery.”

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Posted 4 years ago

“Good price, and very fast delivery over Christmas period.”

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Posted 4 years ago

“Order arrived late as well as damaged.”

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Posted 4 years ago

“Delivery very slow”

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Posted 4 years ago

“i never received the item, i recently sent an email and still waiting for response.”

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Posted 4 years ago

“To be honest I wouldn't give you 1 star rating the diary only had 2 days left and I was charged £8plus for it a complete joke.”

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Posted 4 years ago

“Good and excellent value, but my diary took longer than forecast to arrive.”

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Posted 4 years ago

“Not happy. Poor service. Ordered book on 7th of December with a delivery time of 7 to 10 days. Arrived 30th December. This was supposed to be a present. Shall not using this company again.”

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Posted 4 years ago

“I'm always very happy with Wordery. Their service is faultless and they pack their books very well and so they are very much appreciated.”

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Posted 4 years ago

“Wordery is a valuable resource for me. The prices are fair, their efficiency is amazing, and everything arrives in a very short space of time. One can look at the website and read reviews of what interests one, and the order arrives in two or three days. Unlike Amazon, they pay their taxes and don't pressure you in any way to buy what you don't want.”

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Posted 4 years ago

Wordery.com Ltd is rated 4.7 based on 83,996 reviews