Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,996 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“This is not the first time using Wordery to order books. I have never been disappointed and will be using again in future. I note even the prices are cheaper than ordering from Amazon”

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Posted 3 years ago

“Easy transaction , great book at fair pricing, highly recommended website”

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Posted 3 years ago

“I needed an OS map. There is no suitable bookseller near me so I made an online purchase from Wordery. The map arrived in perfect condition and on time. PH.”

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Posted 3 years ago

“Very quick, and I am very happy with the book!”

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Posted 3 years ago

“Every time I've used Wordery, the value for money and the efficient service has been spot on. Thanks!”

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Posted 3 years ago

Hi, Thank you for your positive review. We are delighted to hear that you are happy with our efficient service, thank you for shopping with Wordery.com! Kind regards Wordery Customer Services

Posted 3 years ago

“Super choice of books. Prompt delivery .Well packaged. Very pleased with transaction from ordering to receipt of book.”

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Posted 3 years ago

“Excellent service- thank you!”

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Posted 3 years ago

“Books were reasonably priced and arrived in good condition. Packaging was adequate.”

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Posted 3 years ago

“My first purchase from you, I'm sure there will be a few more.”

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Posted 3 years ago

“I enjoy looking for books on this site.”

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Posted 3 years ago

“Reliable bookseller easy to find what you are looking for and easy to cancel part orders if you've made a mistake this may have caused a little delay but rather this than having to return.”

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Posted 3 years ago

“Shipping always takes a long time to arrive to the Canary Islands, which is understandable. Other than that, everything was perfect.”

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Posted 3 years ago

“Very good, prompt delivery”

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Posted 3 years ago

“Very good service, and very good prices. For perfection, books could arrive a bit faster though.”

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Posted 3 years ago

Hi Manuel, I’m glad to hear that you are happy with our service and price, thank you for taking the time to leave us a positive review. We provide estimated delivery dates on our listings which are available prior to ordering. I have checked your order and I am pleased to see that your order arrived within the delivery estimate. Our express delivery option is available on the majority of our books, if you ever require your books a little faster than our free delivery option. Kind regards, Wordery Customer Services

Posted 3 years ago

“Very happy with my purchase, books arrived in perfect condition.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I appreciated your informing me of the slight delay in delivery - thank you.”

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Posted 3 years ago

“You used to be quick. Unfortunately my order took ages and it took more than a week to let me know there was an unidentified problem with one of the books.”

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Posted 3 years ago

Hi Sheila, Thank you for your review. I'm sorry that part of your recent order was dispatched later than expected. On rare occasions there are delays outside of our control and we try our best to keep customers updated. I am however glad to see that the delayed item reached you promptly after being dispatched. I am also pleased to see that the remainder of your order was delivered well within. We can see that you're a long term Wordery.com customer and we hope that this recent delay does not deter you from using Wordery again in the future. Wordery Customer Services

Posted 3 years ago

“Good service”

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Posted 3 years ago

“My order took longer than expected, however, I think this was a supplier problem and not Wordery's fault. Staff at Wordery were kind and informative, therefore I have no hesitation in recommending them.”

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Posted 3 years ago

Wordery.com Ltd is rated 4.7 based on 83,996 reviews