Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,996 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“Good value, prompt delivery”

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Posted 2 years ago

“Delivery was fast. So happy they deliver to the EU again.”

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Posted 2 years ago

“Good reliable service, with a good selection of books for sale.”

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Posted 2 years ago

“Easy to order. Reduced price, so great option.”

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Posted 2 years ago

“Always reliable but for some reason ordering online the last three times brought up a “what the dickens” emoji as obviously something wasn’t working on the site. Very frustrating”

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Posted 2 years ago

Hi Rob, Thank you for your review, I'm sorry to hear of the issues you have experienced, thank you for reporting this to us. We'd like to investigate if you are still encountering a "what the Dickens" emoji when using wordery.com. Please could you provide us with more information such as where the error occurs and any relevant screenshots that may be useful? This information can be forwarded onto our Customer Service Team who can be reached using help@wordery.com. We apologise for the frustration this has caused, we hope to fix this asap. Kind regards, Wordery Customer Services

Posted 2 years ago

“Excellent, the books I ordered arrived much sooner than expected, my grandaughter was delighted with them. Great customer service too.”

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Posted 2 years ago

“Excellent service the book was for my Godson in Oz arrived within the timescale and he was more than happy.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Have used Wordery many times always a very good service”

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Posted 2 years ago

“Great books”

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Posted 2 years ago

“All good/Fast delivery.”

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Posted 2 years ago

“It was easy to buy and get here very quickly!”

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Posted 2 years ago

“Excellent service, prompt delivery. Huge choice of good value books.”

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Posted 2 years ago

“Good range of books, simple system. In an ideal world, it would be nice to have all items in just one delivery- on the basis that books aren't time sensitive . I don't mind waiting longer for some items- it would save transport costs.”

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Posted 2 years ago

“I ordered five copies of the same book, to be sent to France. I received five packages and five invoices ... a bit weird, I think. Also, the packaging - air bubble envelopes - is not ideal to protect books, so they did not arrive in mint condition. Nevertheless, I recommend Wordery - I certainly won't buy from Amazon.”

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Posted 2 years ago

“Bought 2 jigsaws. Happy with the service and price, although 1 box was damaged which could have been the courier.”

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Posted 2 years ago

“Fast dispatch and delivery. Best price. Highly recommended.”

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Posted 2 years ago

“I have found your book delivery service as very efficient. the books sometimes arrive before the allotted delivery date.”

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Posted 2 years ago

“Well stocked with a good range of books. Fast delivery using eco-friendly packaging. However, ordering on the iPhone or iPad is very unreliable- often it doesn’t work.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Wordery.com Ltd is rated 4.7 based on 83,996 reviews