Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,996 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“Not as quick as Blackwells”

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Posted 2 years ago

“Not as fast as amazon to deliver. But usually cheaper. Why pay more. And lets spread the purchases around. Dont let the big guys muscle out the competition.”

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Posted 2 years ago

“First-time user. User-friendly website. Quick and correct delivery. Thank you.”

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Posted 2 years ago

“Very disappointed wordery are using the dreadful evri. I”

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Posted 2 years ago

Hi, Thank you for your review, I am sorry to hear that you are not happy with one of the couriers that Wordery use. We use a number of different couriers to dispatch our orders, all of whom have excellent service and delivery records. The courier will be determined by a number of factors, such as location, size, weight etc. More information on this can be found on our 'Help & Contact' page. I have checked your most recent order with Wordery and am pleased to see that the courier in question delivered both parcels successfully, within our estimated delivery dates. Wordery Customer Services

Posted 2 years ago

“A reputable company with a very prompt delivery !”

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Posted 2 years ago

“If I am about to buy a book, Wordery is the first place I look for it. Excellent prices, delivery charge included, always happy with the service.”

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Posted 2 years ago

“Good offer and perfect free delivery”

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Posted 2 years ago

“Items posted promptly and the price is competitive. The books are not always secured properly in the packages and end up having some damage. The site used to have some fantastic discounts which i used for years, but no longer have them which is very dissapointing.”

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Posted 2 years ago

Hi, Thank you for your review. I’m pleased to hear that you are happy with our prompt dispatch and competitive pricing. I’m sorry to learn that some of your books have arrived damaged. If you have any issues with your current or future orders, please email photos of the damaged item/s to help@wordery.com and our Customer Service team will be happy to help. Kind regards Wordery Customer Service

Posted 2 years ago

“Speedy, cheap, excellent”

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Posted 2 years ago

“Perfectly happy with the service from Wordery”

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Posted 2 years ago

“Zeer snelle en perfecte levering”

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Posted 2 years ago

“Good price . Prompt delivery”

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Posted 2 years ago

“Have always found what I wanted. A vast selection of every type of book. Absolutely FANTASTIC!!!”

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Posted 2 years ago

“Everything was just fine.”

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Posted 2 years ago

“Everything delivered on time.”

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Posted 2 years ago

“Service as described.”

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Posted 2 years ago

“I love Wordery, a great selection of books covering all age ranges and subjects, fiction and non fiction baby to adult, good delivery times and customer service”

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Posted 2 years ago

“Took a week to deliver but the company kept me informed”

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Posted 2 years ago

“Good service, prompt delivery of book. Easy ordering process”

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Posted 2 years ago

“Very good service always prompt and reliable delivery service.”

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Posted 2 years ago

Wordery.com Ltd is rated 4.7 based on 83,996 reviews