Worktop Express Reviews

Name: Worktop Express
Rating: 2.45

2.5 Rating 141 Reviews

37 %

of reviewers recommend Worktop Express

Company Reviews

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Metrics

2.5

Based on 141 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0345 22 22 644

Email:

reviews@worktop-express.co.uk

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Worktop Express 1 star review on 6th February 2024

Nain

Worktop Express 1 star review on 26th October 2023

Worktop Express 1 star review on 30th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from ordering to delivery. Have had three deliveries over last couple of months and all received the same attention.”

Helpful Report

Posted 9 years ago

“I used the fabrication service which is easy to understand except I didn't know how to measure a 'Radial Curve' for my sink. Workshop Express sent me a PDF file explaining how to do this, very helpful people. My work top is now fitted and looks great!”

Helpful Report

Posted 9 years ago

“Fantastic worktops at great price, came exactly when they said and delivery men very helpful. Couldn't be happier”

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Posted 9 years ago

“very good from start to finish. excellent product and delivery was on the dot. customer was very happy. no hesitation will use again.”

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Posted 9 years ago

“We are very pleased with our worktop. The price was great, quick delivery and quality product. Would definitely recommend.”

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Posted 9 years ago

“Our Solid Oak Worktop was very quick to be delivered. and great quality. Found it hard to find 4 Meter length for a good price and you cannot beat Worktop Express.”

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Posted 9 years ago

“Excellent product, really good quality. We used the bespoke fabrication service which was also excellent. All cuts were pre done, all we had to do was bolt it together. It fitted like a glove. Would definitely recommend to anyone.”

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Posted 9 years ago

“The work tops look excellent. I was a little disappointed the fabrication service took so long and was quite expensive. But overall I thought they were good value for money and a lovely finished product. I would definitely recommend.”

Helpful Report

Posted 9 years ago

“Great service from start to finish. Very prompt delivery of bespoke item and the delivery guys even put the work surface in position as only my wife was home when they delivered the very heavy item - would certainly use again and have confidence in recommending to a friend as have already done so ;0)”

Helpful Report

Posted 9 years ago

“Very clear website. Very easy order. Perfect delivery.”

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Posted 9 years ago

“The quality of the wood, speed of delivery and price are all brilliant. However- the two 3m pieces of oak we received were slightly different colours - which makes the work surface seem slightly disjointed.”

Helpful Report

Posted 9 years ago

“to me its about how a company reacts when they have an issue with your order and this happened to me. Worktop Express couldn't fulfill my order but we managed to agree an alternative solution and their customer service reacted in time for my kitchen build not to be disrupted and they provided more worktop free of charge and oiled. Excellent to experience a company that reacts positively when they are unable to fulfill the order first time. I would defiantly order from this company again”

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Posted 9 years ago

“Brilliant value and excellent quality, best I've found on the internet for wood worktops.”

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Posted 9 years ago

“very good really impressed with the walnut worktops they look really good”

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Posted 9 years ago

“This is the first time I have used Worktop Express and I was impressed with the service and the quality of the worktops that were supplied. If there was any complaint at all it would be regarding the delivery men as my builder mentioned to me that they were not very helpful. Having said that, I would recommend Worktop Express and would buy worktops from them in the future.”

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Posted 9 years ago

“Helpful service from start to delivery. Would highly recommend. .”

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Posted 9 years ago

“Great quality and extremely competative prices. I accidebtly ordered two different depths and so had to swap one of the worktops. Customer services were very helpful... The only thing I will say is that for sending one van to collect the old and deliver the new they charged £50.... And the refund takes a very long time to be returned to your card. So make sure it's all right or its a costly mistake.”

Helpful Report

Posted 9 years ago

“excellent service delivered on time by two man team kitchen fitter was most impressed by the quality thickness and finish would use this company again”

Helpful Report

Posted 9 years ago

“First time we have ordered with this company. We were impressed with the service, the worktops were delivered the next day and we were telephoned 1 hour before delivery. The 2 man delivery team were pleasant and polite. Would definitely use this company again”

Helpful Report

Posted 9 years ago

“I was initially worried about ordering online but I needn't have been. Great customer service, kept well informed, loved the pre-oiling service for the solid oak worktops, which were not only thicker than the competition, they were 60% of the price.”

Helpful Report

Posted 9 years ago

Worktop Express is rated 2.5 based on 141 reviews