Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,719 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,719 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

Write Your review

Tell us how Workwear Express made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time words on back are perfectly printed Size are accurate Good expérience”

Helpful Report

Posted 5 years ago

“Great product super fast delivery brilliant price dealt with them twice now and always been spot on. My first choice when looking for workwear”

Helpful Report

Posted 5 years ago

“Excellent service and professional communication,highly recommended!!!!!”

Helpful Report

Posted 5 years ago

“Ordering on the website made me think I had ordered the logo to be embroidered on each item as the logo came up against each one. When I received the shirts without logos I was told they came through as a plain order, even though I had emailed them and quoted the logos I thought I had ordered. I had to ring to order again, but they came two days after the show they were needed for. Got the refund for the plain shirts on the day of the show... They took a lot of trouble on my first order to make the embroidered logo look good, but it is difficult to find how to order the logos for subsequent orders online.”

Helpful Report

Posted 5 years ago

“Very happy with the service I received and the quality of the t-shirts and the designs printed on them. It was very quick and a lot cheaper than the other options I was looking at. Keep it up guys - great job!!!”

Helpful Report

Posted 5 years ago

“Very quick and efficient communication from approval of artwork to delivery of items”

Helpful Report

Posted 5 years ago

“Issue with delivery, selected 24 hour turnaround and was told I hadn't and that it would take 4 days so they arrived after the event they were needed for. When they did arrive the t shirts were of poor quality, can see through them!”

Helpful Report

Posted 5 years ago

“Very happy with item and logo. Fast and hitch free service. Would use again. Many thanks”

Helpful Report

Posted 5 years ago

“Easy to get through and always staff who are happy to help”

Helpful Report

Posted 5 years ago

“I didn't have a great result really... They are obviously a very very busy company, and it took far too long to be told that I couldn't get the embroidery sized the way I wanted...”

Helpful Report

Posted 5 years ago

“Great quality polo shirts true to size would definitely recommend ⭐⭐⭐⭐⭐”

Helpful Report

Posted 5 years ago

“I’ve been looking for comfortable, long lasting wide fitting boots for a long time. Thank you for such great products and service!”

Helpful Report

Posted 5 years ago

“The customer service I have received has been awful. Firstly the wrong items were delivered, I didn't get a returns label or any information. I had to ask about this which I emailed Connor Lowe about who said 'apologies for the mix up' and gave me a number to call. I then had to print out the collect plus label myself and returned the items, I was going to exchange but thought this would be too difficult. Finally I have been refunded the wrong amount as again the wrong items have been listed that I returned for some reason.I am currently in contact with Janet Fenwick and Mark Graham about this. Overall this has been an appalling service. Nick Barnes”

Helpful Report

Posted 5 years ago

“Great price, quality and turnaround time, just beware the items run big compared to size chart so unfortunately half of the order I can not use as way too big.”

Helpful Report

Posted 5 years ago

“I have found the staff at Workwear Express absolutely fantastic to deal with whether it is over the phone or by online chat. Nothing was too troublesome for them to handle, I was treated really well and I actually told the lady I was dealing with how fantastic she was. The quality of their products was also fantastic and I had my polo shirts embroidered with my business logo, they look fantastic. Great company and I would highly recommend them.”

Helpful Report

Posted 5 years ago

“Quality t shirts, exactly what I was after and at a good price”

Helpful Report

Posted 5 years ago

“The quality of the order was amazing and the team was very responsive through the process. Beth looked after my order and she was very flexible allowing us to change items until the last minute, she confirmed the designs and was very easy to get a hold of. I would suggest more communication about the estimated delivery date and stock availability as I had to ask the questions a few times, but otherwise amazing service! The items we ordered gave our office an identity and I would like to thank Beth for it!”

Helpful Report

Posted 5 years ago

“My shopping experience with Workwear Express is always excellent. They do exactly as they say in the title. The quality and style of the clothing and footwear are very good for the price, also there is no quibble should you need to return or exchange. I would recommend Workwear Express.”

Helpful Report

Posted 5 years ago

“Ordered a reversable hi viz waistcoat for my work and was very pleased with the quality and fit. It was so good a colleague asked me to order them one too.”

Helpful Report

Posted 5 years ago

“Excellent customer service and updates at every stage of the process”

Helpful Report

Posted 5 years ago

Workwear Express is rated 4.2 based on 3,719 reviews