Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,719 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,719 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order midday, it was processed that afternoon and I received an email to confirm. Big box arrived next day with all items on my order present and correct. Excellent service and value for money. Seldom had to return an item. This makes it much easier to keep my customers happy too!”

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Posted 5 years ago

“Order email took ages to come through, delivery took ages to come through. I sent an email no response”

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Posted 5 years ago

“Excellent service and product. It is just what I wanted. The wording is exactly where I wanted across the shoulders and in plain view which everybody can see even from a distance and that's what you need thank you.”

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Posted 5 years ago

“Beth was superb. Best customer service I have had anywhere in ages. There was a mix up over the return and exchange of an item and she got to the bottom of it immediately and sorted it all out for me. She gave me free delivery the next day by way of apology from the company. Nothing too much trouble, very prompt responses to my email and phone call. Thank you.”

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Posted 5 years ago

“Workwear express embroidered six ringer t-shirts for my hen party. The artwork department helped me finalize the design and were really patient with me! The shirts turned out awesome! We wore them all weekend for hikes, kayaking, and out dancing. After seeing the photos of our shirts, other friends have been asking for one as well :)”

Workwear Express 5 star review on 16th July 2019

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Posted 5 years ago

“The whole process went well considering I was a new customer. All staff involved were very patient including helping with a small alteration to my existing logo. All done seamlessly by email. Good quality Polo shirts too. Will definitely be ordering more later in the summer.”

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Posted 5 years ago

“Great service , fantastic prices with prompt delivery. We use them for all all uniforms requirements.”

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Posted 5 years ago

“1st class service will be doing business again very soon thanks”

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Posted 5 years ago

“Good all round experience. Quick service and delivery. No problem recommending.”

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Posted 5 years ago

“Very speedy delivery, quick communication and great quality end product.”

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Posted 5 years ago

“No problems”

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Posted 5 years ago

“At last order 6xl got 6xl thanks so much brilliant”

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Posted 5 years ago

“These T-shirts are very thin, and definitely not heavy as they describe. They also shrink a lot in length. Definitely wouldn't buy again.”

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Posted 5 years ago

“Good selection of options, promptly made and delivered. I will be using again.”

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Posted 5 years ago

“I have nothing to fault apart from the gloves I bought I’m a size 8 and every glove has a size 8 on them.But there huge more like a size 10”

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Posted 5 years ago

“Nice quality fast delivery shame it cost so much to have logo put on .”

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Posted 5 years ago

“A few days after making the order and received a delivery date I was told the item was out of stock , poor service”

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Posted 5 years ago

“First class as usual.”

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Posted 5 years ago

“I had a terrible experience with workwear express. They messed up the whole order and wasted my whole hour trying to rectifying their error. Gemma from customer service team was not helpful at all.”

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Posted 5 years ago

“Excellent service and communications. Really happy with the finished products. Wouldn't hesitate to use your company again.”

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Posted 5 years ago

Workwear Express is rated 4.2 based on 3,719 reviews