Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,719 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,719 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was given your name by a very satisfied customer, and you didn't let me down. The polo shirts I ordered were of good quality, the embroidered logo looked great and, as a bonus, they arrived in time for an important fixture for our Club. Thank you. I will certainly come to you again.”

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Posted 5 years ago

“I have used Workwear Express for quite a few years now, always delivering on time, quality and value for money. Thanks for our Summer order Annah,”

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Posted 5 years ago

“After a rocky start, I would have to say, this is a good company. Order arrived faster than I expected and quality gear. I can honestly recommend Workwear Express.”

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Posted 5 years ago

“I mistakenly ordered the wrong size of two jackets and asked if I could return for a different size. Gemma was extremely helpful and there service she gave was way above and beyond. I will most definitely be using Workwear Express again. Thank you for such excellent customer service.”

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Posted 5 years ago

“Stock issues and order never arrived, not the first time!!!!”

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Posted 5 years ago

“Ordered a number of personalised items online, had to send a separate email to customer services with specific details that I couldn't fit in the original order. Twice I made reference to the email but it was never passed to their artwork dept, had to do this myself. The email contained all details required for the order (which was the same as a previous order) but I still had to correct the proof they sent me. Order arrived with in a week but one item hadn't printed correctly. I sent a photo to customer services, they were polite but clearly didn't check the original order as they couldn't see what the problem was. Numerous emails later, (which felt like me having to do their job for them) a replacement was sent. I also had to request a new invoice as the first had incorrect prices on it.”

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Posted 5 years ago

“Good quality clothing and stitching. Very reasonably priced. Easy website to navigate and great customer support. We will be ordering more soon! Thank You”

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Posted 5 years ago

“Great easy service at good price and prompt delivery Will use again when needed and tell others about you”

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Posted 5 years ago

“After a slightly rocky start, I couldn't fault this company. Gear was good and got my things very fast. Very good all round. I will recommend Workwear Express.”

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Posted 5 years ago

“I used the service for 150 work t-hirts. Very easy to use, delivery as stated and the quality of the t-shirts seems great. I would happily recommend to anyone and would definitely use again.”

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Posted 5 years ago

“Very easy ordering and logo process. Goods arrived two days earlier than promised too. Will definitely be ordering from them again.”

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Posted 5 years ago

“Great quality stitching and came very quick!”

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Posted 5 years ago

“Nice shirts at a great price and I liked the delivery notification.”

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Posted 5 years ago

“Didn't receive order”

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Posted 5 years ago

“I ordered Gildan T shirts and they arrived as expected. Quality is good and kept informed by Workwear Express. Have used them before and are always good. Would highly recommend.”

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Posted 5 years ago

“Excellent service; quick and friendly. Very happy with the product as well. Highly recommend.”

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Posted 5 years ago

“Customer service good..price..works out quite expensive....delivery ok.”

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Posted 5 years ago

“Excellent quality T-shirts, delivered very quickly. My husband loves them, they are perfect for work.”

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Posted 5 years ago

“Couldn't access the payment”

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Posted 5 years ago

“I spoke to a lovely polite and very very helpful lady called Sharon, I now have the polo shirts I wanted and the great colours and they fit brilliantly, I would deff use this company again in the future for the great service I recieved and the great delivery.”

Helpful Report

Posted 5 years ago

Workwear Express is rated 4.2 based on 3,719 reviews