Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,719 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,719 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Workwear Express offered a very competitive price and handled the order superbly. The contact with the customer service was very professionally and the order was handled very quickly. We will order again from this company.”

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Posted 5 years ago

“I thought I ordered Blue Max Penthouse but received Banner. Cheap alternative that has gone ‘bobbled’ on the front first time wearing. Not cheap, didn’t expect cheap material so will not order again. I am very unhappy with the quality!”

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Posted 5 years ago

“Simple and quick procedure. Communicative, and will be using them again for sure.”

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Posted 5 years ago

“Excellent service, price, delivery!”

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Posted 5 years ago

“Great all round,keep up the good work.👍”

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Posted 5 years ago

“Very patient while agreeing a logo design/colours. Prompt production and delivery too. Most of all the product quality was very good. Would defiantly use them again.”

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Posted 5 years ago

“Placing an order was quick and easy online. The only issues i had with my purchase was that after ordering and making sure embroidery was correct was there was an issue with stock for one of the sizes i had ordered, they were really quick in letting me know and offered solutions to which i just changed the colour of all garments as they had the all required sizes in stock for that colour. There was what I can only call human error in the order there was 1x Large, 1x 2XL and 1x 3XL but what was delivered was 1x Large and 2x 2XL The reason I have no complaints about this is I realise we are all human and errors are made also the person that requested the 3XL fits into the 2XL just fine so no exchange had to be made. I Will definitely be ordering from Workwear Express again!!”

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Posted 5 years ago

“I placed an order two weeks ago for two polos to be embroidered and two baseball tops to be printed with my companies logo. I was contacted three days after completing my order on their website and paying to be advised I had to pay an additional charge to set up embroidery NONE of this was advised before taking my money. and here I am two and a half weeks later no customised items and no refund despite asking for a refund and to cancel foursomes over the past week. 24 hr turnaround lol”

Helpful Report

Posted 5 years ago

“• I sent your company an email asking for a quote for specific sized T-Shirts. • I received a quote for these T-shirts • I queried the sizing and was told by your company that what you had quoted was appropriate for what I asked for • I proceeded with the order • On delivery, the sizes were completely different for what I ordered • T-Shirts were returned to you • You reviewed email and telephone correspondence and agreed that the T-shirts were not the sizes that I originally asked for • You tell me that you will not replace the T-shirts with the correct sizes and ask me to re-order with a 10% discount”

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Posted 5 years ago

“Good. Delivery fits well thank you”

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Posted 5 years ago

“Really easy and quick service, would definatly use again 5 star service”

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Posted 5 years ago

“Excellent service, couldn't fault it! Arrived on time and the quality was excellent. I'll definitely be using them again shortly!”

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Posted 5 years ago

“The quality of the workwear was excellent although I was disappointed with the cost of delivery, thought it was over the top for 1 item”

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Posted 5 years ago

“The shirt we ordered was great! My one issue is the initial cost for 1 item was very expensive and as we are a tiny company it works out expensive.”

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Posted 5 years ago

“just great company to deal with and they staff are always wlecoming and helpful”

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Posted 5 years ago

“Brilliant service, excellent quality. I've used others but Workwear Express are way ahead of their competitors. have never failed me yet!”

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Posted 5 years ago

“Excellent service and good product”

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Posted 5 years ago

“Good quick service. Great colour. Well made shirt.”

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Posted 5 years ago

“Quick on time delivery as always”

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Posted 5 years ago

“Great stuff especially for the price. Friendly replies through email, could have been a little quicker with them but that not a criticism as that's because there was a stock issue. Overall very happy and will use for my uniforms in near future. For price of t shirts they are great.”

Helpful Report

Posted 5 years ago

Workwear Express is rated 4.2 based on 3,719 reviews