Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.63

4.6 Rating 3,795 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,795 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish Wren was excellent. The planning process went really well - they were not happy until we were happy. Upon ordering we got loads of offers presented to us; discounts they had on at the time and even price matched to major retailers (online and in store) for the white goods. I thought I was quite demanding at this stage, but it was all no problem for Jake who dealt with our queries. Delivery was equally as smooth. The delivery drivers brought it all in and it was all well packaged. We had a couple of small issues that were very quickly sorted with a quick phone call. The customer service number had no wait time whatsoever - the first time I've experienced this for a big company. Very friendly and efficient service here too. The quality of the final product is great, we are so pleased with our new kitchen.”

Helpful Report

Posted 7 years ago

“From the moment we booked the survey to the point of delivery we couldn't have asked for a better service. We used our own fitter and the detail in the plans provided along with the numbered boxes helped ease of positioning. There were a few hiccups ( wrong colour on one of the items and a few bits missing ) but it only took one email and a phone call to get it all sorted to our satisfaction . Cannot fault finished kitchen and would thoroughly recommend.”

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Posted 7 years ago

“Had our kitchen for a few years now and is still looking good , no problems with doors dropping like other manufacturers”

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Posted 7 years ago

“We had a wrens kitchen fitted in March 2018, we were pleased with the service supplied by wrens from start to finish The design of our kitchen in store was superb and the quality of the kitchen first class I would recommend wrens to anyone and is certainly value for money”

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Posted 7 years ago

“Well pleased with kitchen and after service from customer services”

Helpful Report

Posted 7 years ago

“From beginning to the end we got service and professionalism from the designer to the fitter and customer service nothing was to much trouble The quality of the products were exceptional and we now have a beautiful kitchen that looks more expensive than it was Would recommend wren to anyone because nobody comes close to them”

Helpful Report

Posted 7 years ago

“Amazing, brilliant, faultless process. Had from start to finish by wren and it was perfect, from delivery, installation and clear up, everything was planned to perfection. There was nothing to worry about, the fitter was brilliant and could not fault any of the process.”

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Posted 7 years ago

“Great quality, excellent customer service! Would recommend anyone who’s looking for a new kitchen!”

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Posted 7 years ago

“Hi he staff are very helpful, they take their time to find the best kitchen for you. Better then all other retailers. They go the extra mile to create a kitchen suitable for your needs. Thanks again wrens.”

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Posted 7 years ago

“I am so happy with my wren kitchen starting with salesman and finishing with the fitters it was truly an enjoyable experience with a wonderful kitchen at the end thankyou so much wren Kitchens”

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Posted 7 years ago

“Superb finish ,very satisfied with kitchen,infinity plus pebble looks great Interest free offer was helpful”

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Posted 7 years ago

“High quality kitchen, offered at an affordable price. After care service is excellent too. Thanks Mr Jackson”

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Posted 7 years ago

“I cannot fault this company at all.Constant contact was made during the panning and installation.We are so happy with our kitchen and appliances. 10/10👍🏼”

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Posted 7 years ago

“This is my second wren kitchen as just moved house. Found wren competitive and so helpful and the quality of the units was better than any others I had seen .was kept informed all the way and everything went as promised . Very happy with kitchen and service . Thanks .”

Helpful Report

Posted 7 years ago

“I purchased a Milano Ultra White Gloss kitchen From Wren. From the first appointment, subsequent visits with the manager, double requests for Re surveys, nothing was too much trouble. Extremely professional service all round. Love my new kitchen.”

Helpful Report

Posted 7 years ago

“From design to installation was such a smooth journey am so glad we chose Wren for our dream kitchen. I would thoroughly recommend to anyone.”

Helpful Report

Posted 7 years ago

“From the moment we walked into the store for a browse we weren’t pestered by sales staff and were left to have a look around and took as long as we wanted. After deciding what we wanted we booked a time that suited us to sit with a kitchen planner and even then we weren’t pushed into buying immediately. We went away, had a think and then went back to make some changes. When we were told the price we laughed and were then assured that there was still discounts to be added. This was done and we laughed some more. Further discounts were added and then we started removing things that we could find elsewhere cheaper such as taps etc. This was never seen as a problem by staff. Our extension build went on for longer than we anticipated and during this time we weren’t pressured to buy immediately and just got the occasional phone call asking how things were progressing. Once the build was done we got in touch with wren to send a surveyor out to do the final measurements for fitting and then popped back into the store to finalise, pay a deposit etc. The sales rep we had originally dealt with had been promoted so our design had been passed onto someone else who queried why our kitchen was missing worktops, tap, sink and handles so after explaining how we were going to buy them separate because of the cost at wren he told us to just put them on and see if he could do us a deal which would bring it back to what we’d have spent if we’d found them elsewhere. Not only did he do this we were able to pick better quality items and had the peace of mind then that everything would come together. We opted to get our own friend to fit it at a fraction of the price wren wanted but I’m pretty sure they’d have even tried to match that if we’d asked. The kitchen was made within four weeks and delivered on a time and date that we chose. Fitted it looks even better than we could have imagined. Our friend, a joiner by trade, commented on the quality and went as far as to say it was one of the best he had ever fitted. It’s been in now for nearly four months and gets a wow by anyone that walks in and sees it for the first time. I’d definitely recommend wren to anyone. They made the whole process of buying a kitchen from start to finish really easy and without any stress”

Helpful Report

Posted 7 years ago

“I LOVE my Wren Kitchen, its stylish and practical with great service from the Swindon store.”

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Posted 7 years ago

“The staff at Wren were very helpful and were great at helping us design our kitchen.”

Helpful Report

Posted 7 years ago

“Excellent service from start to finish. As it was our first time of designing & purchasing a kitchen, wren helped with the whole process from the design to installation. Brilliant quality and reasonable prices. I LOVE my kitchen and can not thank or recommend wren enough”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,795 reviews