Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.63

4.6 Rating 3,795 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,795 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class customer service first class product very reasonable”

Helpful Report

Posted 7 years ago

“Excellent company. 1st class service from start to finish.”

Helpful Report

Posted 7 years ago

“From the design phase to the end of fitting, Wren communicated with us very effectively. The designer Tim Hurn was helpful and empathic. Manufacture and delivery were efficient. Our fitter Darcy Wilkins was excellent. Replacing the kitchen was a simple and stress free event with Wren.”

Helpful Report

Posted 7 years ago

“I had read some of the reviews about Wren but even though some were negative we decided that they had the kitchen we liked. I have to say I am glad I ignored the reviews and chose Wren. The design process was stress free,our designer was very helpful and offered advice. The delivery was faultless, theya rrived on time and kept me up to date with the arrival time, and they were very good at re-arranging my garage so it all fitted in. Our fitter was excellent, very fast and excellent craftmanship, he offered some useful advice as the build went along. We had a slight issue with our drawer fronts being scratch when theya rrived, but our fitter called it in, new ones were ordered which came very quickly and our fitter came back out straight away and swapped them over. Over all we have a lovely kitchen and thoroughly reccomend Wren.”

Helpful Report

Posted 7 years ago

“Wonderful service, great choice of styles and finish of kitchens. Not the cheapest, but certainly the best quality. Free design service, allowing us to see not only the floor plan and diagrams of each wall, but a 360degree "walk through" as well.”

Helpful Report

Posted 7 years ago

“Delivered my order efficiently and on time. Beautifully finished kitchen units and appliances”

Helpful Report

Posted 7 years ago

“The design process was easy and the designer was able to make suggestions to improve our kitchen. Very happy with the price and delivery time agreed.”

Helpful Report

Posted 7 years ago

“I would like to start by thanking the Bedford Store designer Massi for the great service , advice and design he done of my Kitchen. I changed the design a couple of times and this was no problem with Massi the designer. I was recommend a fitter by a friend who used Wren previously and I stated that I only wanted them to fit my Kitchen. The fitters came round to carry out a pre-fit survey and everything was explained to me from price, start date and finish date. My fitters were LPL Interiors - Paul, Pete & Lewis. They turned up on time every day, explained exactly what they would be doing everyday and always left the area clean & tidy each evening. I had a wall knocked out between the Kitchen and Conservatory, New Ceilings, new Electrics, all plumbing relocated, Plastering and all done in the 3 week time scale I can honestly say that I never had any problem with the Kitchen or the fitting service and would have no problem in recommending Wren for the Kitchen and LPL Interiors for the Fit. The fitter also recommended Mounter & Turners (flooring company) and I couldn't fault their service and fitting either - big thanks to Luke & Dalton the flooring fitters and Paul Mounter the Manager of the Shop for his Service too. The Kitchen is really good quality and was an excellent price. The delivery drivers carried everything into my Property with care and the packaging around the items was exceptional. I had scratches on a couple of doors which were reported on the Tuesday and delivered on the Friday. I would highly recommend Wren, LPL Interiors and Mounter & Turners Flooring I had a beautiful Kitchen finished in time for Christmas which everyone admired on Christmas day. I will upload some pictures onto Wren Facebook.”

Helpful Report

Posted 7 years ago

“Our kitchen looks amazing!”

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Posted 7 years ago

“excellent value for money, great design, looks beautiful, service excellent from start to finish”

Helpful Report

Posted 7 years ago

“Kept informed of order and arrival of our kitchen at all times and delivery was spot on. No problems with any of the units but needed a little more trim for one of the work tops. Customer service soon sorted this out and it arrived next day. A special thanks to John Golding for a great design and the customer service team.”

Helpful Report

Posted 8 years ago

“Great service from start to finish. Helped with planning and design and send someone round to check all measurements, all free of charge. Delivered on time and in good condition and even got some fitting tips from delivery men, as we were fitting it ourselves. All units came pre made with doors and drawers fitted so pretty easy to install. Everything you needed was included. Did use a joiner for the worktop as we didn't have tools required or experience. Now have a beautifully fitted kitchen and cost half the price you would expect.”

Helpful Report

Posted 8 years ago

“Brilliant service and design. Better colours and selection than any other competitor. Wren has banished bland and made our family very happy.”

Helpful Report

Posted 8 years ago

“Everything delivered Staff willing to help after kitchen paid for External fitters had no problem with delivered goods”

Helpful Report

Posted 8 years ago

Wren Kitchens is rated 4.6 based on 3,795 reviews