Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.63

4.6 Rating 3,795 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,795 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment we first entered the Chester store we were well looked after. Measurements were done promptly and we also got to meet our designer. Phil was very friendly, helpful and not pushy at all. He was very patient as we discussed options and flexible around booking meetings with him. Once ordered, our delivery arrived on the specified day and the drivers were helpful. We did not use their installation service but our fitters said nothing was missing and that the units were good quality. Would happily use again when needed.”

Helpful Report

Posted 7 years ago

“Top notch quality and reasonably priced. Very pleased with the fitting / installation service. Only let down by the company who made a hash of removing the rubbish.”

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Posted 7 years ago

“Nothing was too much trouble! We are thrilled with our kitchen! The quality if fantastic and the staff are extremely helpful. Would highly recommend Wren Kitchens.”

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Posted 7 years ago

“They delivered exactly what they promised exactly when they said they would”

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Posted 7 years ago

“Great after service”

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Posted 7 years ago

“Delivery good”

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Posted 7 years ago

“I'm loving my wren kitchen. It's been in place for almost 12 months now, and i've had no problems what so ever, it looks as good as new and is so easy to keep clean and maintain. I would not hesitate to recommend Wren and particularly the Stoke on Trent store to friends and family in the future. Their service was second to none :)”

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Posted 7 years ago

“The kitchen looks amazing. Extremely happy with the finish. Everything was really simple from design to delivery. Only had one small issue with a damaged frontal but it was replaced within a few days. Very happy with everything.”

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Posted 7 years ago

“Having had my wren kitchen for a year and a half I can honestly say there is nothing I can say against it.My husband has fitted many kitchens and says this was the easiest plan he has ever worked from and it fitted to the measurements perfectly.”

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Posted 7 years ago

“Ive had my Wren Kitchen for about a year now and it’s as you’d expect, Like new! Such good quality and great price infact is say there the best for kitchens in my opinion. Extremely helpful staff that will also help you design your kitchen if you don’t know what your looking for or with there experience may be able to offer you a better layout.”

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Posted 7 years ago

“Really with my kitchen, really appreciate the built in wine rack and the staff were great at helping to design our dream kitchen.”

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Posted 7 years ago

“We had our kitchen installed back in July 2017 and we absolutely love it! We thought it would be really stressful buying a kitchen but the staff at Wren were on hand to assist us and talked us through everything every step of the way which gave us reassurance and confidence. Everything from planning the kitchen to having it installed went smoothly and we had absolutely no issues. The staff were extremely knowledgeable, helpful and patient with us and nothing was too much trouble. I cannot recommend Wren enough from start to finish they were fantastic with us!”

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Posted 7 years ago

“We've had our kitchen for around 2 years now and we love it. Really happy we decided to go with Wren. We have had no issues whatsoever from the kitchen being delivered to using it for the past 2 years. I would recommend Wren to anyone, even my parents, in laws and best friends all have Wren Kitchens now.”

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Posted 7 years ago

“Great kitchen great people .everything went smoothly and the fitter loved the quality of the product and very easy to work with.”

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Posted 7 years ago

“I bought the kitchen on end of March during the promotion, it's great deal as the appliance was free, I don't know until I pay. The designer are very good and look after me, I had revised the plan for 3 times until it's go ahead, my kitchen extension was delay until end of July, but no doubt of the quality of what I'd received, none to compare with others. I got so many compliment and the good colour of mix and match, only one things need to complaint is the quartz worktop, it's not 7 days to install, it will take 18days, due to my daughter's wedding is on the early Aug., I had to contact the customer service to cancel the quartz worktop and order locally,it was more expensive than Wren, but finally it's all done now, thank you Wren kitchen and will recommend to all friends and family.”

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Posted 7 years ago

“V good quality units, go together well. Good plans given. Good service from branch and also h.o in response to requirements during installation”

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Posted 7 years ago

“Love my new kitchen, very pleased. Excellent sieve and support.”

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Posted 7 years ago

“Cannot recommend Wren highly enough, every aspect from start to finish has been almost effortless. We starting renovating our entire house over a year ago and got a bit too excited and went to plan our kitchen last May. Our kitchen designer Graham Johnson at the Chelmsford store was extremely helpful and listened to all of our wants and needs for our new kitchen. He was very knowledgeable in all aspects of the design, and although he had to wait a year for us to be able to come back in to finalise the design due to various delays on our house, he wasn't pushy and nothing was too much trouble and even helped us tweak the final design to accommodate my highly annoying symmetry OCD :D. The free home measure was conducted efficiently by Mark Jones and he even left his number with us in case we needed to ask any questions about installation, which was very helpful as we were installing it in a new extension so needed to know the measurements for the wall brackets so we could put some fixings in before the plasterboard went up - a quick call and our question was answered straight away! Delivery was also seamless, everything arrived early on the day we had booked and it was all meticulously checked off and carried up our steep drive with absolutely no complaints from the team. We had one item that was incorrect and a panel that was unfortunately chipped when we started to install it but one phonecall to the customer service team and it was immediately rectified. Their communication is fantastic and we are kept up to date by email and text message at every stage. As we were going along with the installation we discovered another damaged panel and a piece of trim that wasn't long enough, but after getting back in touch with Bethany Campbell in the customer service team she again ordered a replacement for us in record time with no trouble at all. Highly recommend everyone at Wren and thank you for making my dream kitchen a reality!!”

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Posted 7 years ago

“Purchased a kitchen from wrens and I must say that the service Was exceptional.”

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Posted 7 years ago

“Good kitchen designers and the kitchens are good value for money”

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Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,795 reviews