“Jessica demetriou has been an absolute star for me personally and got me into work hgv driving for thanet council pretty much straight away , can’t speak highly enough of her , cheers for everything Jess.”
“Bought my Alida pewter leather trainers in the sale on line at a bargain price. They fit true to size and are very comfortable. I have several pairs of trainers and boots from Moda in Pelle and always buy in the sales. No shoe shop footwear compares for consistent style and comfort and in the sales always pick up a bargain.”
“Just received my Quo twin set today. Rossi and Parfitt guitars. I was staggered with the quality and the attention to detail on these superb guitars. From the pictures I thought they'd be good, but they exceeded all my expectations. Fantastic items at a great price. Thank you.”
“I had a problem with smart luggage log in.Danielle was absolutely brilliant very patient and explained everything very clearly. Very good customer care.”
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“Thank you Krish Manukau Store for the wonderful customer service during my purchase. You were so helpful and your honesty is priceless. I have been so impressed and grateful with your prompt service and recommend you to anyone who is interested in purchasing in the future. Also a big thank you to Pratima Walia for her guidance and support. Absolutely incredible Service at the Manukau store.”
“No problem getting insurance but since my needed medical treatment and sending the claim form with medical receipts still awaiting to hear back many telephone calls and emails this has been going on since August 22 ?”
“So disappointed. They replaced one piece of luggage and now the replacement is broken. The handle no longer goes up and then when I unzipped the inside to get the info off the tag for the warranty the zipper broke. They said they would not replace because they said it was normal wear and tear. It took 4 months to get that decision. Not worth my time!!”
“Please Please don't let them take your case to your court if you win you will lose your 90% of your compensation money they will take it as the cost of they bill it happens to me my name is colestine fatouma I am so disappointed my lawyer her name is Celia Anson-Asomani both with Jonathan Morkill they signed with my landlord without my consent and charges my landlord to pay the bill of £6000 from my compensation and the rest of money £1000 they transfer it to ly account I am the of who suffering the most with mousse in the house but God is my judge I gave all evidence that all I was telling them regarding my landlord was true but this company really disappointed me I will not recommend anyone to call them for help .”
“Amazing, friendly and professional staff . Very knowledgeable and very good communicators . I would highly recommend anyone who has skin problems, to visit skin clinic in Aberdeen city centre!”
“Unfortunately their promise of excellent customer service falls short of reality. From the beginning of my experience, I was weary because my invoice came with no pricing details, and when I called another location to verify, I was treated very rudely. I wrote a review of my experience and was contacted right away in an effort to make things right. So I removed my review and decided to give it another shot, giving them the benefit of doubt.
I worked with Diana the store manager, to purchase flooring for my kitchen. We completed the floor installation on our own and upon completion we discovered we needed a transition strip. So I called and spoke with Diana, relying on their flooring expertise and asked for her support in ordering a transition strip. She informed me that they no longer carry that flooring and I would have to pay for the shipping costs. Knowing this was the final piece needed to complete my floor, I willing agreed.
After providing them with my payment information, I was informed that I would receive a call back to provide me with the shipping details. I never received a call back; I only received a receipt with no description of what was ordered, just the dollar amount of $207…For ONLY two pieces!
When we went to install, I found out that she sent the WRONG ITEM!! We received end-caps instead of transition strips. I called her to let her know and requested an exchange. I was then told there is no exchange and that there was nothing they could do; only offer a $50 credit towards my next purchase to correct her error!!
I’m disappointed in my experience working with this company and wish I would have selected a company with more knowledge and better customer service. Working with them has felt like working with a used car salesman, only caring about the sale and not the customer.”
“I called on the offchance and asked for a specific time. I was very kindly fitted in and so glad I was! Gemma was amazing, attentive, chatty and fun yet professional with attention to detail. With massage chairs and hot drinks as well, I would highly recommend Reflections it is fabulous! Thank you xx”
“Myself and our 3 bridesmaids went to the Great Bridge outlet today, it was firstly just for bridesmaids dresses but came away after ordering the 3 bridesmaids dresses and my dress Rachael was amazing with helping us to make our choice.
Full of advice and very very helpful.
I said Yes to the dress 🤩”
“I ordered trike from oliversbabycare that dpd wouldn't deliver. It never left their depot from time of picking up from oliversbabycare. Then wanted a disabled wheelchair bound lady with paralysis to go and collect which no way possible. Oliversbabycare recalled it back. I told them it was needed by Monday 12th December for grandson birthday. Anyway after they called it back they wouldn't give me a refund to buy another for my grandson. I told them unable to work have full time carers and in financial hardship. I was crying on the phone as told them this parcel had nothing to do with me. I never received it from them so not responsible for dpd getting it back to them. Even though I also mentioned being diagnosed advance with cancer and just wanted to buy my grandson a birthday present. They were insistent on keeping my payment until back with them my conditions and being upset on the phone and neumours emails meant nothing. I had to contact consumer rights who advised me that oliversbabycare where in breach of consumer rights regulations 2015, as they failed to get my order delivered to me. They kept treating it as my return even though never even got delivered to me. In the end I had to open a dispute with my bank they paid me back over 10 days of trying with oliversbabycare. It wasn't until I said consumers rights have told me I can apply for compensation that I received an email saying paying my payment back two weeks after ordering. I missed grandson birthday undue stress on top of my multiple health conditions and a wheelchair bound lady on over 25 medications a day extremely high opiates and oramorph high pain medication treated in such away it is shocking customer services”
“Placed order on 2/12/22 and still not received.understand Royal Mail strike maybe holding order up but customer services keep saying core team looking into this .no email from core team sent as they have been claiming and feel as if they are just ignoring this.received email confirming order and then nothing since.”
“Fantastic customer service.
My retractable stair gate broke, and after talking and emailing Rachel. The company sent me a new replacement gate as mine couldn't be fixed. I rang on the Monday about my problem and by Friday I received the gate. Very high standard of quality and care in my opinion. Thanks again for all your help Gemma x”
“I don’t usually make reviews, but this company is outstanding on product quality and customer service. My stair gate had broke and I thought a spare piece might fix it, so I rang up and explained what happed. Rachel was very helpful, she was trying to see if a spare part would work, but unfortunately it couldn’t be fixed. Instead the company are sending me a new stair gate in replacement! How lovely is that! I will be definitely buying more things from this company.
Thanks again for all your help Rachel x”
“Northern Ireland customers do not receive orders next day delivery. This is not clear on ordering however is in the small print of terms and conditions. Totally let down, poor poor service. Should not be advertised and charged for a service they do not provide. Will never use this service ever again and would go as far as to say neither should you”
