“They have a bad management. They exploit their employees. The maids were too tired by the time they arrived that they did a bad job. They didn't clean the shoeer, neither the tiles and nor the medicine cabinet. They were too much in a hurry to go to the next client.”
“Was a Move-in cleaning job. I am deeply disappointed and somewhat irate. Should have been a straightforward cleaning job. Instead, they did not give me a chance to inspect the cleaning and rushed out!
Unfortunately, I did not notice right away BUT saw later on that the kitchen shelves were left extremely dirty. They were not even wiped, and it was obvious that they got skipped along with many other areas including the Backsplash, where marks could still be seen from drips during cooking. Seems they left in a hurry. The floors should have been mopped, but were merely swept.
So called "Lead cleaner" had an attitude. She basically did NOT do the job she was hired to do. Plus she also essentially misinformed me that she cleaned everything!! This turned out to be a lie.
I was told she was an experienced Lead cleaner, and definitely she acted like she was better than anyone else! , but frankly she was very rude, and did not communicate well at all.
The company did not follow up with me... specially as I was a new customer.
I definitely will NOTrecommend them.”
“My team Carmen and Ashely has made me extremely happy today.They did a superb job, they thoroughly clean everything. They were very kind, pleasant and professional.
Molly maid is a excellent company to employ to clean your home.”
“The girls just left and I couldn't be happier. It's such a good feeling having my home smell so good and look so good. Nikki and her partner go out of their way to make sure I'm happy.”
“Moly Maid, Thank you so much for sending Katelynn and Chelsea to clean my parents home... Fantastic, professional. Also, a big thanks to Sheena for taking time to come to my home to ensure customer satisfaction...”
“I have had Molly maid for several years now. The two girls , Carina and Nancy team #11 are the best I have had! Their cleaning is over the top! They are friendly and they are gentle when cleaning and vacuuming around my antique furniture. They clean everything! Great girls! Highly recommend them!”
“Team #37 (Araceli & Flor) did a very professional cleaning job. More important to me is the fact that they were lovely ladies that I felt comfortable having in my home. Yes, I want this same team back again.”
“Mariah & Char are so GREAT!!!!!! They are pleasant, Thorough and do a great job at cleaning my entire Condo!!!! I would highly recommend them!!!!! Great job Ladies!!!!!”
“I have been using Molly Maids of Omaha/Council Bluffs for five+ years. Team 1, Rosa and Misi, is my favorite. They are trustworthy, efficient, careful, thorough and absolutely delightful to have around. I look forward to their visits and on occasions when I have to be away, I do not hesitate to leave them alone. I absolutely cannot praise them high enough.”
“What went wrong is that I left a toaster and cleaning supplies behind when we left with our movers we had no room left for anything in our vehicle, I knew I was going back the next day as I was going to do a walk through with the cleaners. Once I did the walk through we left not remembering because of being so busy about the stuff I left behind because my stuff wasn’t there any longer
I then realized I didn’t have my things as I started to unpack and then I remembered so I reached out to my contact and she said she investigated and nobody took anything, well they obviously did because it was only myself and the 3 cleaners that had access to our property
So be aware of leaving anything at your property”
“Team 11, Carina and Nancy were wonderful. They worked up and down, around, under, in front of, in back of, and in areas where I would not have thought of! Both women got into spaces that might have only been room for a small snail to crawl into. They were extremely polite, quite comfortable to talk to, and friendly in their manner. Carina and Nancy did an unbelievably excellent job in a large house of which I could not handle. My sister, my brother, and I truly adore the results of their labor. We are actually going to request Team 11 each month.”
