“This is the first time for Diana and Melisa in my home. They did a good job except for a few things. Found a few dusty things and something gummy on the kitchen floor.”
“Virginia and Rosa came to my home. They spent most of the time on the phone, talking, texting and laughing until they saw me, then they immediately went back to cleaning. Not sure at this time if I will hire Molly Maids again.”
“My father and I are extremely happy with the performance of your crews esp having Alondra's team back. This is is absolutely no reflection on our inhome help in anyway shape or form. I'm 60 and love to rediscover the Spanish I learned in high school. We generally tip and give gifts because we care. These ladies are important to our way of life and I know I show respect.
I have had enough of the response I have gotten from your office, tho. If I make a decision to terminate our contract, it will be for that reason ONLY! I took the time to explain to our teamleader, Alondra.
I don't appreciate individuals who literally end up making me feel like the guilty party. I consistently heard "making sure the employees are paid fairly" which I totally agree with but your office employees are paid to take to care of that not me. I can't be expected to be responsible for your oversight.
In addition, I requested a copy of our contract and probably would of settled for the most current work order. Not only did I get neither but I didn't even get a courtesy call
Beyond annoyed with your office staff. Not the employees who do the real work. This business is welcome to placate me because I remain openminded. I am sceptical that if the company feels the need to treat a client this way I sincerely wonder truly how you treat your employees
Been with this company for what.. over 10yrs?!”
“Merry Maids are better. These people agreed to wash windows on the inside ..didn't. I was under the impression they would stay until done. They took breaks and lunches then left before five. Charged over $600 for 2 bedrooms, no windows and 2 bathrooms anda sketchy living room. It's a ripoff. Never have them again would have paid to finish the job. Use Merry Maids”
“Team 6 - Maria and Paulina are awesome. They are attentive to my needs for home cleaning and do their best. I give them the highest rating 5. Gold star rating!!!”
“Order not sent / had to call to get re ordered / paid $7 for shipping
Waiting for a while .....
6 emails try to sell me more stufff
Some much for 24 hour processing /”
“Very happy with crew I had today. Very friendly and did a good job. Will call and request as permanent crew. Big benefit, I could communicate with the leader because I do not speak Spanish.”
