“Vicky and Mireya fom the Aurora/Naperville team are phenomenal. They are thorough and efficient. They are excellent and totally understood our expectations. After using other home cleaning services, we have found that they are the best.”
“Team 6 - Maria and Paulina are awesome. They are attentive to my needs for home cleaning and do their best. I give them the highest rating 5. Gold star rating!!!”
“It is so nice to have my house cleaned on Monday mornings. Savannah and her assistant do exactly what I wanted. They are efficient and they work together well making sure the job is done corectly”
“Beginning with management, they are cordial, thoughtful and accommodating. This is reflected on Rose and Carol who do the cleaning; they work hard at showing you a successful achievement.
We are very happy with the service of Rose and Carol.”
“Shirley and Kyndle from Molly Maid came to our home and did an extraordinary job. These two teamed up and finished the work, quickly and efficiently. My wife and I were impressed with the ladies work ethic, and infectious personality. We highly recommend Molly Maids service...”
“DO NOT USE. Not professional. Not on time. Do NOT clean. My place looked exactly the way it did after they were here. Nothing was moved. Dirt was still on floors. I have used professional cleaning services for ten years and this is by far the worse. I was told another crew would be sent the following day only to wait three more hours for no crew. A woman showed up in a skirt to take care of the touch-ups. A skirt. The problem was there was not touch-ups. The entire place needed to to be cleaned. Soap scum still in shower. The very basic elements of a clean we’re NOT done. The remedy. Giving me my check back and not making a wrong right. The worst business sense I have ever come across. I would have given no stars if I was allowed to write a review. Absolutely horrific.”
“They came to clean my home. When they were done my house felt and smelt clean. The cleaning crew who came on 9-11. Can come every time. Very happy with Mandy,Coltin,and crew.”
“We had a move in cleaning today. The house looked brilliant when they finished. The two girls, Maria and Paulina worked steadily and paid a lot of attention to detail. They came and got right to work and did not waste time. I would likely request them again and will do so in the future.”
“I requested a move in service. not even close to what I required. Worst of all, I asked to have oven clean. it was a mess.
the photo attached is after Molly Maid team "cleaned".
Not sure if the problem was because by mistake they didnt have my service confirmed. So they were very "kind" and find a team that can attend my service, but they were not informed of what was expected from them. I throw away +300 usd.
Wouldnt request their services again.”
“We have been using Molly Maid services for several years; we have the best Team 18 Hilda & Ines! They are always on time do a great job each time and are very nice and friendly. We think Hilda & Ines are the #1 Team!
we are thankful for their attentive and meticulous service to our home.
They definitely deserve the bonus and many more bonuses!!
Rosemary & Vinnie”
“This is one of the worst cleaning companies I have ever came across. They do lousy work first and foremost , they do not come on time for another, and the customer service people are rude like they don't care if you are a customer or not!! Wow its ridiculous! Sorry Molly maid Definately not worth the price! Straight junk. And of course this review will be deleted i get that but hopefully at least a few people see this before it happens ! If I can get even one customer to keep from being raked over the coals thats a win!”
