“Team 11 Tatiana & David did a great job (not perfect that's why only 4 stars.....for now). It was a post construction deep clean and for the time allotted they got more accomplished than expected (lots of very dusty blinds). I am pleased and look forward to working with Team 11 on a regular basis, communication was good and both are friendly & kind. Since this is the 1st time I've ever used a service I was apprehensive, I'm relieved I wasn't disappointed.
Sales Manger Nancy was so patient with me, identified price points & prioritized my needs.”
“Molly Maid is a joke. They didn’t even clean one bathroom. They also skipped the baseboards, light fixtures and windows and the vacuuming looked like it was done by Stevie Wonder. For this I was charged $300. And I got the “Deep Clean Special “. More like the “F@&k It Special “. I will be disputing this with visa once it posts. If you’re looking for a cleaning service, keep looking. This one isn’t it.”
“The team of Corrtney & April cleaned our home this morning (Oct, 3, 2022) and they did a Spectacular Job. Everything was done Perfectly Perfect !!
They were so sweet and could tell they love what the do!!”
“I did not hire them. The representative who came to my home for an estimate was a condescending snob. My home is not cluttered. My bathrooms and kitchen where clean. I am elderly and live alone. Based on that one experience I would never give this company my business.”
“Absolutely terrible experience on the cleaning service, they damaged the appliances, I had to get new one, on top of that they have charged me exorbitantly despite of owner promising not to charge me. The staffs also say lot of lies, and try to put the blame on my appliances. Would not recommend this service at all.”
“They charge a lot for a diet cleaning and all they do is swifter. They don’t move things like lamps on nightstand.I payed 190.00 for the 1st cleaning I live alone in 789 sf . I didn’t have them make my bed . I wanted blinds cleaned and bathroom and kitchen. Wow they missed the top of refrigerator didn’t clean a room of blinds only clean one side of patio door NEVER AGAIN.I could of done what they did in 3 hours.”
“We often have different ladies to clean our home; no matter — they are all good! Luz and Jubilee, Route 17 were here last time and did an excellent job. They work quickly and know exactly what to do. We have been customers for about 10 years and think this is money wellspent!”
“Bad job to work at have to be rushed through a job the leads don’t do their job when other employees are on the phones homes not being cleaned properly no breaks or lunches have to eat crackers in between houses getting In trouble if we take more then 15 minutes getting to a house also houses have to be cleaned in less then 2 hours instead of cleaning the way a house should be cleaned only products that are used are dawn and all purpose spray and depends on crews only all purpose is used instead of scrubbing the bathroom down vacuums don’t pick up worst place to work at employees talking about other employees Molly maid of lubbock is the worst place”
“Carmen and Ashley were punctual and very professional. The house was immaculate. Really appreciated their warm, and friendly smiles. Would highly recommend them to anyone.”
“The owner of the franchise in Daytona Was completely unprofessional, unprepared, lacks communication,and basically didn’t care for our business. Beware!!!”
“Ana and Sonia (team #11) are amazing! They are very friendly, and hard working, and leave my house spotless. Thank you so much for your fantastic help!! 💜 5⭐️”
“I attempted to speak to the housekeepers several times about what needed done, what didn’t need done, what main focuses should be. I was told at four different times the house was clean and I pointed out everything that was not done. Finally I gave up because they kept pretending to not understand me. The windows are not cleaned, mirrors are not cleaned, couch cushions not cleaned, walls not cleaned, baseboards not cleaned, doorframes not cleaned, doors not cleaned, kitchen table not cleaned, bed headboards and footboards not cleaned, dresser tops not cleaned, shutters not cleaned. There is dust everywhere and pet hair. My kids rooms look like they weren’t even attempted to be cleaned. Everything I was promised in regards to service was not carried out. The only thing that looks done are the toilets and showers. The group of four did more gossiping in Spanish than cleaning. I’ve had housekeepers in the past but none that have done such a minimal job as those who were here. I looked on the company website at services that will be provided and I only wish that was what I had received.”
