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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Dishonest returns policy
Helpful Report
Posted 9 years ago
Brilliant service,delivered when said, no problems, picked own time slot for delivery. Would recommend to all ....5 stars from me...
Helpful Report
Posted 9 years ago
Argos kept me well informed of my delivery today by text excellent service delivered at 09.55am and my delivery was between 10am & 1pm.delivery man was jolly and friendly.
Helpful Report
Posted 9 years ago
PONTARDULAIS ROAD STORE-served by a delightful young lady called Caitlin. She was most helpful and suggested ways in which I could obtain a DS package for another of my grandsons. After a few quick manipulations on the keyboard, Caitlin asked when I would like it delivered the next day! The boys were delighted - and so am I. Very pleased with the service and help that we received from Caitlin.
Helpful Report
Posted 9 years ago
We were served by a lady called Sarah at Springdale Orpington store.unfortunately the store did not have the item of jewellery and it was being discontinued. Sarah did all she could to help us secure the item from the only other store to have it.she was very helpful friendly and we thought the level of service excellent thank you.
Helpful Report
Posted 9 years ago
Quickest delivery ever!!! Had a call this morning and the fridge came within the hour, fast and efficient delivery men,thanks argos will be ordering the matching freezer asap
Helpful Report
Posted 9 years ago
The worst company to deal with. There customer service is non-existent. They do not read your emails when you make a complaint and fobe you off!! Argos should look at other retailers like John Lewis. The worst retailer
Helpful Report
Posted 9 years ago
Customer service was excellent, support from staff to ensure I bought the right items and same day delivery, great communication, excellent service altogether. Thank you
Helpful Report
Posted 9 years ago
I was at Doncaster Wheatley hall Road and I could not find what I was looking for so I asked a young lady lindsey was her name for help and she found wot I was looking for as my daughter has been in a car crash and will never walk again she pointed out all the home help in the book and found everything I needed one less thing for me to worry about she then went round and served me at the till so I wasn't waiting great customer service couldn't ask for anything better
Helpful Report
Posted 9 years ago
I was very impressed with my visit to the Argos store in Runcorn yesterday. I bought a desk and the young gentleman who served me advised me that it was very heavy and cheerfully offered to take it on a trolley and put it in my car for me. Well done Tom and thank you!
Helpful Report
Posted 9 years ago
The staff in the Hunters Row, Stafford store was most pleasant with exceptional service by the assistant Pat , who was extremely helpful. Quality products from a professional company.
Helpful Report
Posted 9 years ago
We ordered 2baby elegance prams from Argos for great grandchildren after a few months just 1of the prams developed a fault,phoned Argos in the evening,next day had call from suppliers of. Prams and to our delight replacement arrived from Dublin,2days later!now that's what I call brilliant service!!
Helpful Report
Posted 9 years ago
My husband and I visited the Seaham Argos store today and the service we received was fantastic, the young man was the exceptionally helpful. The badge he was wearing said 'Mark, Manager', I'd just like to thank him for taking the time to explain things to us.
Helpful Report
Posted 9 years ago
Oh my God. I thought there is nothing like customers service again in Argos but seriously I met this guy (Argos staff ) called Craig, this guy is so lovely, I was thinking he should be the manager because of how he's supporting customers until I met their lovely Manager Dan. I bought Toilet seat for my 2 years old daughter and Craig started putting it together for me and Dan came in and joined him. They were so great and lovely guys. Craig will make a lovely manager one day and Dan will make a lovely regional manager one day as well. It took them nearly an hour to do it but they don't care. It was not a job for them, just help a single mother. Thank you guys. I will always buy my stuff from Argos basildon Eastgate.
Helpful Report
Posted 9 years ago
Argos Eastgate basildon
Helpful Report
Posted 9 years ago
I ordered 4 items at 23.25 pm yesterday. I had texts keeping me informed of delivery, all items delivered at 8.30 am today, 9 hours later.Johnny who delivered was friendly and helpful. I would give e 10 stars if I could. Well done Argos.
Helpful Report
Posted 9 years ago
I Was server pleasant member staff from Argos in Walsall ...he was great and he helped me to choose the item I wanted to have..thanks Tom
Helpful Report
Posted 9 years ago
I needed a new duvet for my son's bed. Went in, found item, paid for it, out in less than 10 minutes. ????
Helpful Report
Posted 9 years ago
I was served by a very pleasant member of staff who helped with my query. She was very efficient and knowledgeable gave great customer service. She greeted me as I walk into store took me to browser and helped me find and explain the difference between the items I was looking for and then put them on a viewing for me to decide which one I wanted. Not only did she do that then she showed them to me took me to till and put them through she explained fully that I could protect my electrical item which I did as thought that it was a great benefit. All in all fantastic service thank you Sandra in Pembroke Dock store.
Helpful Report
Posted 9 years ago
I received excellent service from a lovely customer services agent called Vicky Rogers from the Shrewsbury branch,she went above and beyond in helping me find a suitable replacement tablet today and I am very grateful to her.
Helpful Report
Posted 9 years ago
Argos is rated 2.7 based on 4,050 reviews