Argos Reviews

Name: Argos
Rating: 2.72

2.7 Rating 3,936 Reviews

43 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,936 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

info@argos.co.uk

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Anonymous

Argos 1 star review on 30th November 2023

Anonymous

Argos 1 star review on 14th December 2022

Andreea

Argos 1 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good shopping experience at argos irvine”

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Posted 1 year ago

“Great customer service online and on collection.”

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Posted 1 year ago

“I would like to mention the staff and in particular the Manager at your Argos store in Sainsbury’s,Broadcut,Fareham Hants. This afternoon I had a problem with collection of a small parcel,only had tracking number...I received the utmost help from the girls ,nothing was too much trouble,rang EBay and sorted the problem out for me...they are a credit to your Company.”

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Posted 1 year ago

“Very good experience”

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Posted 1 year ago

“Going to Faversham Argos in search of a specific giftcard, was served by a young woman called Taz. Card not in stock, but she did her best for me, phoning other stores and finally tracking down a card. I could not have asked for more obliging customer service.”

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Posted 1 year ago

“Very easy and helpful”

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Posted 1 year ago

“This morning I went to the Argos store at Meole brace retail park in Shrewsbury. I was in need of help with what I required to purchase, I went to the counter to ask for help a very pleasant young lady called Linda helped me with my purchase. Her customer service skill where very good and she definitely deserves the gratitude of the management . She made an Argos customer out of me . thank you LINDA”

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Posted 1 year ago

“Great site easy to follow and order and great delivery team”

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Posted 1 year ago

“easy to purchase, good price and very easy to exchange or get refund if required.”

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Posted 2 years ago

“Picked up a large parcel from Ormskirk branch yesterday morning 5 th April. Massive thanks to Viv who helped me carry it out”

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Posted 2 years ago

“Very easy to order, most things available that you can think of. Simple returns”

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Posted 2 years ago

“Always easy to order and collect goods.”

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Posted 2 years ago

“Easy to order online. Quick delivery and good customer service.”

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Posted 2 years ago

“A big shout out to Jason at Argos Retford For isCustomer careService top-notch and a big thank you for solving my problem with the oven”

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Posted 2 years ago

“I needed a replacement of a child’s baby walker as the first one was faulty. The lady who helped me, Gemma, was extremely helpful. In fact, I have dealt with her before and always appreciated her friendliness, understanding and professionalism. In fact, I have generally found other workers at this branch, Treliske, Truro, to behave likewise.”

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Posted 2 years ago

“I made few orders and went to collect from Argos Wood Green. When I got there a lady by the name of Esperance attended to me. I deceived to cancelled one order and made new order; she was so patient, very helpful, kind, professional all the way through my encounter. She was all round lovely. I commend her.”

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Posted 2 years ago

“Great system always know what in to order there and then and had great customer service”

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Posted 2 years ago

“Very happy with the result”

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Posted 2 years ago

“Great choice of products, very competitive prices, easy to use website, easy payment options and unbelievable same day delivery!! Very reliable company. Great customer service. 100% satisfaction.”

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Posted 2 years ago

“Easy experience”

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Posted 2 years ago

Argos is rated 2.7 based on 3,936 reviews