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Asda Reviews

2.4 Rating 2,692 Reviews
33 %
of reviewers recommend Asda

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Asda 1 star review on 15th June 2025
Anonymous
Asda 1 star review on 27th May 2025
Lall
Asda 1 star review on 13th May 2025
Victoire
Asda 1 star review on 8th October 2024
Anonymous
Asda 1 star review on 1st September 2024
J Woods
Asda 1 star review on 24th June 2024
Bryn
Asda 1 star review on 24th June 2024
Bryn
98
Anonymous
Anonymous  // 01/01/2019
“no one in the customer service cares what happen to my order, been waiting for delivery for 3 hrs”
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Posted 13 years ago
“thanks Ben. I'm currently waiting for someone at asda customer service to answer my call. Maybe they're busy eating all my food.”
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Posted 13 years ago
“And I'm not much happier with asda and their abysmal "customer service"”
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Posted 13 years ago
“Worst customer service ever from asda direct”
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Posted 13 years ago
“asda letting customers down & providing dreadful customer service Great business plan”
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Posted 13 years ago
“I don't no what asda call good customer service but the queues are 4 deep in the Darlaston Branch. Get it sorted.”
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Posted 13 years ago
“Fuming at asda - worst customer service ever!”
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Posted 13 years ago
“it's as if they don't care for their customers. The customer service is quite frankly a cancer to their company”
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Posted 13 years ago
“very annoyed at the customer service in Hounslow on two visits today. The staff there are atrocious do they get any training?!”
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Posted 13 years ago
“POOR CUSTOMER SERVICE asda !”
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Posted 13 years ago
“The way asda have handled this whole eVoucher debacle they've got themselves into is absurd. Their customer service page doesn't even work!”
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Posted 13 years ago
“shocking service once again (I am sure you could of killed the voucher code a lot quicker than you did! Another unsatisfied customer”
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Posted 13 years ago
“Possibly the worst customer service ever Asda Service Team, order cancelled, and no explanation!”
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Posted 13 years ago
“Asda customer care means they just cancel home delivery orders because their online system makes an error. Lousy service, never use again”
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Posted 13 years ago
“delivery cancelled hour before slot for an online fault! people rely on delivery for a reason! horrific customer service! do not shop”
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Posted 13 years ago
“just had fantastic food delivery customer service from one of your bristol delivery guys, who can we tell?”
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Posted 13 years ago
“very good customer service since I forgot to pick my cash back money up from the self service machine!!”
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Posted 13 years ago
“My cashier at asda was so nice!I felt sick so she packed all my shopping and got me a free bottle of water!10 out of 10 for customer service”
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Posted 13 years ago
“Thank you! :) This is why I continue to use Asda - best all round customer service in the country!”
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Posted 13 years ago
“never had a problem and customer service At Doncaster asda is fab!”
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Posted 13 years ago
Asda is rated 2.4 based on 2,692 reviews