Chris Bowers Reviews

Name: Chris Bowers
Rating: 4.19

4.2 Rating 432 Reviews

80 %

of reviewers recommend Chris Bowers

Company Reviews

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Metrics

4.2

Based on 432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Chris Bowers 1 star review on 27th July 2024

Anonymous // 01/01/2019

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“Our Damson Shropshire Prune arrived quickly and superbly packaged. It was a good sized, well grown young tree. We will definitely be buying from this company in the future and will certainly recommend them to other gardeners.”

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Posted 11 months ago

“I was looking for this variety of gooseberry having read about it (Martlet) plant arrived well packed. in good time. looks a well grown bush which is now happily growing away in the kitchen garden - hopefully next year will yield some beautiful red dessert berries!”

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Posted 11 months ago

“Good range of trees at competitive prices, website also has a lot of information. Trees were well packaged and the communication about dispatch and delivery was first class.”

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Posted 11 months ago

“Strawberry plants delivered, good condition, thriving now in ground. Recommend them and will use again”

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Posted 1 year ago

“I purchased both apple and pear trees, as column trees, along with blueberries and strawberries. The fruit trees are now in, as are the strawberries and blueberries. I found the buying experience excellent, the plants healthy, and I particularly like the information on the website. Delivery was as described and communication was good. I would definitely use Chris Bowers & Sons again.”

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Posted 1 year ago

“Very helpful advice prior to buying. When four trees (in pots) arrived quite quickly they had clearly been carefully packed and the compost was still nice and damp. Clear planting instructions on their website, so altogether a happy purchase. The real test will be to see how the trees are in a year's time!”

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Posted 1 year ago

“Very quick delivery. Plant in good condition & well packaged. Follow-up communication to check we had received our plant & to ensure we were satisfied with it. Excellent service”

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Posted 1 year ago

“Very please with my order slightly damage in transit dont no how because very well packed and very quick delivery whick keep me inform all the way to my door cannot fault very good service”

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Posted 1 year ago

“This is now my 4th purchase from Chris Bowers and the service and product is always as good -excellent”

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Posted 1 year ago

“prompt and well packed. Tree looking great so far. Nice service and a follow up email.”

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Posted 1 year ago

“Ordered a bare root cherry and plum tree and the order was delivered on time and well packaged. Follow up email sent to check all was ok with the order. Unfortunately, the plum tree failed to grow properly but with some photos sent and advice given it was promptly dealt with and a replacement sent. Extra special mention for Gemma in customer service - she was excellent - speedy replies and advice. Would definitely use again and would recommend to others.”

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Posted 1 year ago

“Lovely cherry trees - arrived well packaged and weathered the journey fine. Now planted out and are doing well in the garden - would definitely order from this company again. Prices are really reasonable as well compared to other sites.”

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Posted 1 year ago

“Ordered 2 trees one was not good, rang the company, new tree arrived in a couple of days. Excellent customer service and the quality of the trees is excellent.”

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Posted 1 year ago

“The product was as described extremely well packaged and a follow up email was the nicest surprise asking if everything was ok and offering advice if I required it (a lovely touch) 5 star service all round cannot fault anything a special mention goes to Gemma for her customer care Highly recommended and I will definitely use Chris Bowers again”

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Posted 1 year ago

“The choice of fruit trees is second to non. Much more comprehensive than the large local garden centres and nurseries we have in my area. The quality and health of the trees are excellent and clearly have been well nurtured. The dispatch and delivery were fast and I found the clever packaging really protected the trees. Follow ups from Chris Bowers and after care sales are both attention to detail. Excellent supplier and company ethos.”

Helpful Report

Posted 1 year ago

“A couple of months back, my order of an apple tree on a dwarf rooting stock experienced a delivery problem with the courier (not an unheard of event in the NE of Scotland), and thus it arrived in a somewhat wilting condition. I planted it nonetheless, but when I received a follow-up email from the incomparable Gemma, I sent some photos of the little tree which was not doing well and, by return of post I received a replacement tree, which is strong, healthy and growing very well. Both times, the trees were very well packed, and the second one arrived in excellent condition. I am extremely happy with my purchase, had a very positive experience with Chris Bowers & Sons, and I would not hesitate to buy from them again.”

Helpful Report

Posted 1 year ago

“I bought quite a few fruit trees from them. Although some of the seem to be doing well, both of the plum trees are dead. I sent them an email about it I had no response from them at all. Looking at other reviews, all good as long as you don’t need their after sales care. If you do, you are on your own”

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Posted 1 year ago

“I’m very pleased with my morello cherry and plum trees, the packaging was brilliant and arrived on time. Thank you Chris Bowers, I’m already recommended your company to my friends and family. 👍”

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Posted 1 year ago

“Great quality trees received, a really good selection of varieties, and very reasonable prices compared to other sites”

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Posted 1 year ago

“Very helpful advice on the most suitable variety of apple tree for the location. Very competitive price. Plant arrived quickly and in very good condition. It is now growing away. Would buy from Chris Bowers again”

Helpful Report

Posted 1 year ago

Chris Bowers is rated 4.2 based on 432 reviews