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Chris Bowers Reviews

4.2 Rating 432 Reviews
80 %
of reviewers recommend Chris Bowers
4.2
Based on 432 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
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Chris Bowers 1 star review on 27th July 2024
Lenka
Chris Bowers 1 star review on 27th July 2024
Lenka
Chris Bowers 5 star review on 27th July 2024
Shideh Leigh-Jones
Chris Bowers 5 star review on 19th June 2024
Jayne C
Chris Bowers 5 star review on 5th June 2024
Anonymous
Chris Bowers 5 star review on 5th June 2024
Anonymous
Chris Bowers 5 star review on 5th June 2024
Anonymous
15
Anonymous
Anonymous  // 01/01/2019
This nursery is excellent. The plants are very healthy and strong. The prices are very good and postage is surprisingly cheap. They even deliver to the Highlands and there is no punishing postage added. The staff is very helpful and friendly. I would buy from them again and they get full marks. Many thanks!
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Posted 5 years ago
Customer service 5* Price - good sized plants that you would expect for the price. Delivery 5* I've ordered 7 grape vines through Chris Bowers. The vines have arrived healthy and happy and grown on really well. Delivery to Northern Ireland was promote and date through DHL. The vines were ordered in separate orders and the Reason for a dropped star is that the leaves on two plants supposed to be the same don't match. That said I'm sure they will help me with identification of the varieties when I contact them.
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Posted 5 years ago
Really clear communication about delivery etc was helpful especially when buying trees. Apple trees look great. Will certainly use again. Website is very informative which was also very helpful.
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Posted 5 years ago
Impressive list of fruit trees on web site , all said to be home grown and reasonably priced. Ordering easy and descriptions generally accurate though could be more informative as to size of each tree as delivered. Delivery offered for late Autumn which was Ok, but in fact items delivered within 2 weeks of order. Arrived well packaged with ample straw packing to keep trees in good condition. The Courier clearly took some care in delivering the package undamaged. Yet to see how the trees will grow but so far well pleased with my purchase.
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Posted 5 years ago
Exemplary treatment from Chrisbowers Nursery. Springtime order was thwarted by Covid19, but I repeated it a couple of weeks ago and was asked whether I would like part delivery in containers now instead of in the autumn. Carefully packed Supercolumn apple trees have just arrived here in the South West, one day after being sent off from Norfolk. They are about 1.5 metres high and look sturdy and full of life with no sign of disease, and they have been properly pruned for their intended purpose. I'm very impressed by this nursery's products and procedure.
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Posted 5 years ago
Very helpful and my apple tree arrived well packed and in good condition!
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Posted 5 years ago
Excellent communication. Vine packed and shipped well. After care advice offered freely. Thanks!
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Posted 5 years ago
I loved the way the staff communicated with me.. i felt as though I really mattered to them.
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Posted 5 years ago
Please do not use this very rude and unhelpful company. I was sent the wrong item and am still waiting for a refund 18 months later
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Posted 5 years ago
I ordered a Falstaff dwarf apple tree and it arrived well wrapped for the journey and in good condition. I emailed for general advice on how to look after the plant and the response was quick and helpful. Really pleased all round, highly recommend and a satisfied customer. Many thanks.
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Posted 5 years ago
After ordering I received an email offering early delivery of my gooseberry bush. It arrived quickly and well protected. I was also offered advice on planting and maintenance. Great service. Would recommend.
Chris Bowers 5 star review on 26th July 2020
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Posted 5 years ago
Do not touch this company, I bought a nectarine tree that came covered in leaf curl and leaves Half eaten. When emailed I just got a rude response from John Bowers claiming this normal. Where I except this can happen to fruit trees you don’t expect new ones to arrive in such a poor state, every leaf has dropped off and withered, the tree trunk had a split in and it’s just died. Iv had to put a PayPal refund complaint in that’s gone ignored so he’s also making me wait for my refund. As a disabled person who just relies solely on online shopping and reviews you trust these people, well not this one. I wouldn’t buy again.
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Posted 5 years ago
Ordered strawberries which didn't arrive. Yes we received a prompt credit but the whole customer service process is archaic. Telephone calls are not answered. No email confirmation. And ought of stock product advertised as available.
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Posted 5 years ago
Plant arrived damaged & Tiny, I’ve requested a call back for two days as none of the business phones answer. Feeling incredibly disappointed & let down, (GREAT SERVICE UNTIL MONEY RECEIVED!!!!!)
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Posted 5 years ago
First class website descriptions and advice, promp efficient service with fruit tree arriving by courier within a couple of days securely packaged as describe. Look forward to seeing it's progress now planted.
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Posted 5 years ago
My order of a pear and plum tree was delivered very promptly and the quality of the trees and the packaging was very good. The nursery followed up the delivery and so I am sure will offer any after care I may need.
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Posted 5 years ago
Very good and informatiove website. They were able to supply exactly the trees I required and they arrived in perfect condition, with almost no plastic packaging, almost the next day. I could not recommend them more.
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Posted 5 years ago
I found exactly the pear tree I wanted quickly and easily on their website at an excellent price. It arrived extremely quickly, safely packaged in recyclable/compostable materials. I highly recommend this nursery.
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Posted 5 years ago
Very good website. Great choice. Locally grown trees. Well packaged with minimal plastic. Very nice looking bare root trees. Can't wait to see them grow.
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Posted 5 years ago
Very efficient delivery of nice looking bare root trees. Grown locally. Packaging compostable. Looking forward to seeing them grow.
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Posted 5 years ago
Chris Bowers is rated 4.2 based on 432 reviews