Clarks Shoes Reviews

2.4 Rating 609 Reviews

34 %

of reviewers recommend Clarks Shoes

Company Reviews

Questions

Metrics

2.4

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Clarks Shoes take to deliver?

Helpful Report

(1 month ago)

Clarks Shoes normally delivers within 5 Days.

Helpful Report

(1 month ago)

40.00%

Industry Average

“ About five days ago I received a message from DHL delivery, that a parcel from Clarks is on its way to my adress. ”

- Anonymous

“ Problemas with shipping. 10 days after purchasing a pair of shoes and having paid for express delivery I have neither info nor the shoes. Very poor client service too. Currently unasble to slove the problem. ”

- Anonymous

“ Do not trust this company - criminal! Deducts cost of order on 20th july!!! Until today no delivery! Status goes between “in Bearbeitung” zu “ausgeführt”. At the moment again in Bearbeitung. No answers on mails on support.clerks.eu. Terrible experience. Today 17.8.22 no shoes, no answer! ”

- Bruno

Clarks Shoes Reviews

Delivery - Slow