Clarks Shoes Reviews

2.5 Rating 592 Reviews

34 %

of reviewers recommend Clarks Shoes

Company Reviews

Questions

Metrics

2.5

Based on 592 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Clarks Shoes deliver?

Helpful Report

(2 days ago)

Clarks Shoes delivers items by Postal Service and Courier.

Helpful Report

(2 days ago)

50.00%

Industry Average

“ 5C00037697 Wow they admit I never recieved the item I ordered . Promised to follow up with their method of delivery. Ghost me when I ask what is happening or when can I Expect delivery or my money back Warning to all never order anything from this company they just take your money and run ”

- Sonja Dahl

“ When I check the tracking of the return it says that Clark’s refused delivery. ”

- Jenn

“ About five days ago I received a message from DHL delivery, that a parcel from Clarks is on its way to my adress. ”

- Anonymous

Clarks Shoes Reviews

Delivery - Average