Cotton Traders Reviews

Name: Cotton Traders
Rating: 2.84

2.8 Rating 212 Reviews

46 %

of reviewers recommend Cotton Traders

Company Reviews

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2.8

Based on 212 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Cotton Traders 1 star review on 29th November 2022

Les

Cotton Traders 1 star review on 11th March 2022

Jayne C Greer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order from Cotton Traders on Thursday of this week.Very pleased with the product but very dissppointed that the dicount and free delivery were not deducted from my bill..Made my purchase considerably more than expected.”

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Posted 11 months ago

“I'm waiting on refund for returns I made”

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Posted 1 year ago

“Have been with CT for many years. Quality of Rugby Shirt bought recently (Recd 29/12/20) is significantly lighter and poorer quality cotton than usual. I did have one years ago that only lasted a few months before loosing shape and I'm wondering as to whether these "Sale" goods are made to a price especially for "The Sale." Won't buy anything online again as I once bought two fleeces both sized 3XL and both were completely and hugely different sizes. That experience cost me £10 and I gained nothing! Come on CT play the game. You have a good market but are seriously eroding trust!”

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Posted 3 years ago

“They are true to their name and their clothes are always soft cotton.”

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Posted 5 years ago

“The sizing on many items are very unreliable. I am size 14 above the waist and 16 below. I bought a cardigan size 14 that was too big, changed it for a 12 and it fitted. Ordered 2 pair jeans 16 (much too small) and 18 which were enormous, at least 4 inches too big. there is no size inbetween 16 and 18 so what do I do. I phoned customer service who, must be said were very helpful. She said try another size 18 and see how they come up. They were the same. I had the same problem many years ago when I ordered a skirt in a size 16. It was like a sausage skin on me, so then got an 18, still too tight ( felt more like sizes 12 and 14) Since then Ive avoided cotton traders until now.... All I would ask is that they get all their items check for size. The three stars are for customer service and nice fabric but the missing stars are for inconvenience,”

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Posted 6 years ago

“Free deliver”

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Posted 6 years ago

Cotton Traders is rated 2.8 based on 212 reviews