Cotton Traders Reviews

2.8 Rating 212 Reviews
46 %
of reviewers recommend Cotton Traders
2.8
Based on 212 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Really good quality goods at very sensible prices. Prompt delivery and straight forward returns system.
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Posted 4 months ago
I recently treated my husband to the cable knit polo shirt which was supersoft. My husband was over the moon with this gift hoping for more colours in the future. The delivery was super quick and well packaged. We can't wait to order more items shortly that we have our eye on. Thank you so much. We highly recommend this company.
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Posted 11 months ago
Had one of your tartan-type mens dressing gowns for xmas and absolutely fantastic and when this festive season has ended I’m going to purchase two more. Mightily pleased to say the least ! Tony Broster of Ashby de la Zouch, Leicestershire
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Posted 1 year ago
I selected a coat for my Mum as a Christmas present but the store didn’t have her size. The assistant couldn’t have been nicer. She ordered the coat from the catalog, sent the item to my home address at no extra cost. Nothing was any trouble to the staff.
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Posted 1 year ago
First class on line and in store
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Posted 1 year ago
Very prompt delivery and good style of clothing
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Posted 2 years ago
Quality clothing, and correct size description, have found other companies size guide very misleading
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Posted 2 years ago
Just had long grey cardigan delivered (in sale). Very cosy & warm - excellent quality as usual and never had a bad item from cotton gold customer. In difficult covid times they delivered - very thankful in this cold snowy weather 🤗
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Posted 3 years ago
Purchase delivered quickly. Exactly as advertised. Was looking for a pair of fleeced lined waterproof pants for golf and walking for weeks. Found the perfect pair on cotton traders website. And a very good price and perfect fit.
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Posted 3 years ago
Lovely quality and true to size clothing. Easy ordering and fast delivery. Cannot fault Cotton Traders.
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Posted 3 years ago
My mum as the cotton trader books and finds the clothes very comfortable, she also likes having them delivered to the door as not a shop by where she lives.I also have clothes and find them good quality.I would definitely recommend them.
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Posted 3 years ago
In all the years I have been shopping with Cotton Traders I have only needed to contact Customer Service twice and both times the service was excellent. No hassle,no problems just good,quick,fair service. Many thanks.
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Posted 3 years ago
I have quite a few things from Cotton Traders never disappointed trainers and tops and my hubby as well no complaints at all would recommend them hilda
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Posted 3 years ago
I have used this company for years, the quality is always good, the service is great and generally good value for money
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Posted 3 years ago
Always reliable, always great quality.
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Posted 3 years ago
I purchased several items from Cotton Traders for a purchase price over $400 U.S. The items were not to my liking so I shipped them back for a very small charge. In talking to their Customer Service, they helped me with the return process and refunded me even before they received the items. I found their Customer Service EXCEPTIONAL and wish all U.S. companies were as efficient and accommodating....GREAT JOB COTTON TRADERS.
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Posted 3 years ago
Bought 4 items, 2 for me and 2 for my husband. Goods are of very high quality. Very pleased with service.
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Posted 4 years ago
Good quality good fit good price
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Posted 4 years ago
Hi, wanted to send praise for a young man named Jamie on the Customer Service team. Spoke to Jamie on 6/11/19 between 10 and 10.15 a.m he was so polite and patient listening to me moan about a previous employee I had spoken to on 5/11/19, who did not keep their promise. Was very disappointed with this lady and vowed never to buy anything else from you again. I decided to try again, and got through to Jamie who was calm and listened to me, he apologised and said he would speak to his supervisor to see what could be done, came back on line and again apologised this time for keeping me waiting. Was so impressed with his professionalism and the way he handled my complaint. Cannot praise him enough, and wish him all the best for the future, feel he can go a long way. Oh yes, Jamie delivered his promise and put my order right. Thank you Jamie and a very Merry Christmas. Delphine Dunne
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Posted 4 years ago
The goods from Cotton Traders are always top quality and last a long time, easy to order and swift delivery
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Posted 5 years ago
Cotton Traders is rated 2.8 based on 212 reviews