Elsie's Attic Reviews

Name: Elsie's Attic
Rating: 4.63

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

Write Your review

Tell us how Elsie's Attic made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Elsie's Attic 5 star review on 17th February 2021

Katherine Hegarty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with quality.”

Helpful Report

Posted 6 years ago

Hi There Thank you for the order and review. Apologies you are not happy with your items. I cannot comment without your order details but there is a free returns label on our site if you would like to return your items for a refund. Apologies once again.

Posted 6 years ago

“arrived really quickly just as pictured great quality only downside you didnt get to see the front of item before ordering so didnt realise the coat had no fastenings at all ive had to sew my own on . fits great though.”

Helpful Report

Posted 6 years ago

“I was disappointed with the quality of my item considering how much I paid for it! The material is thin and there are no fastenings.....not what I expected!”

Helpful Report

Posted 6 years ago

Hi Elaine Thank you for the order and review. Apologies you are not happy with your items. Please feel free to pop it back to us using our free returns label on the site for a refund or exchange.

Posted 6 years ago

“Quick and easy website, great service, delivered quickly”

Helpful Report

Posted 6 years ago

“Always such beautiful quality items and delivered quickly. However, sizes are coming up small these days and they didn't a few years ago when they first started trading.”

Helpful Report

Posted 6 years ago

“Nice dress going to order it in another colour too.”

Helpful Report

Posted 6 years ago

“Lovely dresses, although a size guide would be a great help as I ordered totally the wrong size in error. Great customer service and returns policy was very easy to use. Definitely recommend x”

Helpful Report

Posted 6 years ago

“Just ordered for the first time and I’m really pleased. The clothes are fab and a great quality. Also great delivery service and can’t wait to order again!”

Helpful Report

Posted 6 years ago

“Excellent service, great clothes”

Helpful Report

Posted 6 years ago

“Absolutely beautifully made, looks stunning on, so many compliments, arrived quickly, first time I've bought from Elsie's Attic and will definitely buy again, so pleased with my purchase.”

Helpful Report

Posted 6 years ago

“Order arrived quickly, bag is lovely and as described. Will definitely visit again. Thank you”

Helpful Report

Posted 6 years ago

“Just what I wanted and my mrs really liked the bag”

Helpful Report

Posted 6 years ago

“Just as in picture , love the sun dress. Good quality. Prompt delivery . Website easy to use . Thanks will use again .”

Helpful Report

Posted 6 years ago

“I recently bought the Magenta Floral fit & flare dress, the whole process has been lovely, quick service it arrived within a few days, as for the dress itself, it is beautiful and the fit is perfect I love it, can’t wait to wear it for the wedding I’m attending, thank you Elsie’s Attic 😊”

Helpful Report

Posted 6 years ago

“Great customer service! I sent an email asking a question about an item and received prompt reply which encouraged me to place an order. Item arrived when expected and Elsie’s Attic is now on my top shopping list.”

Helpful Report

Posted 6 years ago

“Nothing wrong with the service, but the trousers I have received are about 4 inches shorter than on the lady who has modelled them and I am only 5’4”.”

Helpful Report

Posted 6 years ago

“Quick delivery, gorgeous soft garment in beautiful colour”

Helpful Report

Posted 6 years ago

“Loved the first top I bought so much I ordered a second. Great baggy top that really is baggy. Lovely material, comfy fit. I ordered the same top in grey but when it arrived it had black specs on it so I returned it. Slightly peeved that the refund didn't include the cost of postage. Would put me off ordering again.”

Helpful Report

Posted 6 years ago

“good prices, description and sizes accurate, swift delivery, nothing to fault, great and trustworthy”

Helpful Report

Posted 6 years ago

“Absolutely love my tulle skirt it’s exactly as it looks, though I would have preferred the ribbon attached to skirt.”

Helpful Report

Posted 6 years ago

Elsie's Attic is rated 4.6 based on 3,924 reviews