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Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

Write Your review

The quality of the bag and it’s design is great, delivery was also prompt. I’m unsure whether it is to do with manufactur or packaging, but when it arrived it smelt of a very strong foul smelling glue I think. Which meant I have had to use air freshener before using the bag as it was making other items smell.
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Posted 6 years ago
Great products and delivered in a timely way. I’ve had to ask for an exchange on one item as it was too small, but i know it will be processed quickly.
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Posted 6 years ago
Good service
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Posted 6 years ago
Everything thing delivery wise was good, and CS too, unfortunately the item ordered on this occasion wasn’t particularly good but the refund happened fine.
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Posted 6 years ago
I think the postage time 5 to 7 days seems a bit long
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Posted 6 years ago
Excellent quality!
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Posted 6 years ago
Sorry this is a present so not opened or used yet..good service though and it looks as advertised...
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Posted 6 years ago
Quick delivery just in time to take clothes with me on holiday
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Posted 6 years ago
Lovely bag nice & roomy
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Posted 6 years ago
Really happy with the product :)
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Posted 6 years ago
Posted out very quickly. Quality is okay, star bag has pockets that are sewn into strange shapes (especially the small pocket for your phone, which isn’t big enough for an iPhone 6 Plus) but all usable and I like the style so am quite pleased with it.
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Posted 6 years ago
Lovely item, arrived quickly too
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Posted 6 years ago
Great parka but did feel it was a bit expensive
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Posted 6 years ago
Bag ordered was of a quality I had hoped for which is a rarity with a great many internet purchases
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Posted 6 years ago
Quick delivery. Star top is very generous, they are support be baggy though!
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Posted 6 years ago
I purchased the oversized star jumper. Looked amazing on the website but they are not kidding about ‘oversized’. I am not a slight person by any means, but this is huge! The photo is very deceptive and some discreet ‘pinching’ has definitely been done to give it more shape. On the hanger it is very box shaped.
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Posted 6 years ago
Very nice bag. Bigger than i thought but that's ok
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Posted 6 years ago
Good, the bag I purchased was great but one zip inside could have been of better quality
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Posted 6 years ago
I ordered the mustard velvet star top - which is lovely. The colour is slightly more muted than it looked online (but I think I like that even more). Only slight downside is the price of postage, or should I say the speed of delivery for the price of postage. For that price these days I'd expect a faster delivery. I like the personal touch of the facebook page and people posting photos /receiving responses - a lovely touch. Will order again.
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Posted 6 years ago
Loved the tops I ordered but unfortunately they just looked too big on me (I’m a 14) so had to return.
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Posted 6 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews