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Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

Write Your review

The item is exactly as described. Must improve shipping information. Shipping costs are a bit higher than other UK e-shops.
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Posted 6 years ago
Fantastic response on all mediums! Helpful and friendly. Product exactly as it looked form the pictures! I would recommend!
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Posted 6 years ago
So happy with my bag, I love it ! . Thank you x 😃
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Posted 6 years ago
Excellent communication and love my items. Would definitely recommend and use again xx
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Posted 6 years ago
Very quick and just as expected x
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Posted 6 years ago
cute bag
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Posted 6 years ago
Great clothing, really good quality. Thrilled with my purchase.
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Posted 6 years ago
Before I write this I must make clear that I’ve bought other things from Elsie’s Attic and been completely satisfied but I’m afriaid that this review won’t be a good one. I’d wanted a white star top and seen one at our local market but I also saw it for sale at a more expensive price in Elsie’s Attic. Thinking that the material would be better from Elsie’s Attic, I ordered one despite it being about £20 more expensive. When the top arrived I was instantly disappointed with the material and quality and I felt that the white top had a greyness to it. There was a mark on the top so I had to wash it straight away (I could tell the mark would come off). I tried it on and then noticed a small hole on the elbow. I was gutted but as I’d washed it then I wouldn’t have returned it (plus, I never really return items I’ve bought online because it’s all such a faff). I washed the top again after wearing it (thinking that I’d fix the hole on the elbow) but when I washed it it looked even more grey despite it being washed on its own. The top is now in the bin 😫
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Posted 6 years ago
Very pleased, good quality product and arrived quickly.
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Posted 6 years ago
Love Love Love!!!
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Posted 6 years ago
We love you too Catherine xx
Posted 6 years ago
I have received an email to leave a review but i have yet to receive my order. I placed it a week ago. I had to ring yesterday to see if it had been dispatched. The only thing i have from my purchase is an email from paypal to confirm payment. No other emails or communication from Elsies Attic. I am extremely disappointed with the service so far!
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Posted 6 years ago
Hi There Thank you for leaving the review. Apologies for the delay but we have been super busy. Without your order number I am unable to look into this for you but if you would like to send us your details we will chase it up for you. With regard to the no confirmation email, sometimes they do get stuck in filters especially if you are a first time customer. Apologies once again and hopefully it will be worth the wait.
Posted 6 years ago
Quick, efficient and good value xx
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Posted 6 years ago
Thank you Dawn x
Posted 6 years ago
Easy ordering and payment, prompt delivery, lovely clothes!
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Posted 6 years ago
Thank you
Posted 6 years ago
Love this bag! Great quality.
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Posted 6 years ago
Thank you Lisa
Posted 6 years ago
Very nice bag!
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Posted 6 years ago
Thank you x
Posted 6 years ago
Lovely range of clothes that offers something for everyone. Like that you can always find something quirky & uses real women as models.
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Posted 6 years ago
Thank you
Posted 6 years ago
Product was as described. Received quickly
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Posted 6 years ago
Thank you
Posted 6 years ago
I love this top, very comfy. Slightly larger than expected but that’s fine for the winter months
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Posted 6 years ago
Thank you for the review x
Posted 6 years ago
Lovely service. Star poncho is lovely (if not a little over priced).
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Posted 6 years ago
Thank you for the review... We always try to keep our prices as competitive as possible. Thanks again x
Posted 6 years ago
Super tempting website ! Super quick delivery and process and I love my new star tote!! Using it for work tomorrow can’t wait! 🤗🤗🤗
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Posted 6 years ago
Thank you theresa
Posted 6 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews