Elsie's Attic Reviews

Name: Elsie's Attic
Rating: 4.63

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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Elsie's Attic 5 star review on 17th February 2021

Katherine Hegarty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with items ordered, speed of delivery and updates received from the company on the status of my order.”

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Posted 7 years ago

Hi Great to hear you were happy with the service.

Posted 7 years ago

“Speedy and excellent service”

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Posted 7 years ago

Thank you x

Posted 7 years ago

“Lovely dress for my holiday and fast delivery x”

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Posted 7 years ago

Hi Great to hear you were happy with the service.

Posted 7 years ago

“Absolutely love elsies attic. I own so many dresses and skirts from them with my most recent purchase a tulle skirt to go with my collection. The team on Facebook are fab and I recommend to everyone!”

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Posted 7 years ago

Hi Jamie We are actually blushing as we read your review... Thank you so much for recommending us Have a great day.

Posted 7 years ago

“Love Elsie’s attic!”

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Posted 7 years ago

And we love you too Sarah.. xx

Posted 7 years ago

“Really pleased with my items”

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Posted 7 years ago

Thank you Lynda x

Posted 7 years ago

“Quick delivery, lovely dress. Look forward to wearing it for special occasions!”

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Posted 7 years ago

Hi Megan Thank you for taking the time to leave a review. Have a great day X

Posted 7 years ago

“Prompt delivery, good quality item. Thanks!”

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Posted 7 years ago

Thanks Abbie

Posted 7 years ago

“lovely item, quickly despatched and a free sass & belle nail file!”

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Posted 7 years ago

Hi Debra Thank you for the review.. Glad you like the gift. x

Posted 7 years ago

“Love my purchase of 4 dresses, exactly as I expected, good delivery time, great value for money... and a lovely surprise free gift! Will definitely buy from Elsie’s Attic again.”

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Posted 7 years ago

Hi Lindsay Thank you for the lovely review. Have a great day

Posted 7 years ago

“Bought some dresses, all lovely, very happy”

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Posted 7 years ago

Hi Lynn Thank you for the review, We're happy when you're happy. Have a great day.

Posted 7 years ago

“Great item. Quick service.”

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Posted 7 years ago

Hi Sacha Thanks for the review. x

Posted 7 years ago

“I received my order today and all 3 items look fab! The white linen embroidered dress!! Gorgeous ❤️”

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Posted 7 years ago

Hi Denise, Thanks for the review, The white linen dress is gorgeous. Feel free to send us some pics of you looking fab... x

Posted 7 years ago

“I was sceptical as I always am with my first purchase but I was extremely pleased eighth value for money and quality of my purchase. Everyone commented on how pretty and lovely it was and I looked. I've already recommended you to my family and friends”

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Posted 7 years ago

Hi Anisa That's great to hear you've had a good experience with us, Thank you so much for the review, order and recommendation. Have a great day.

Posted 7 years ago

“Prompt service and good quality products. Great customer service too.”

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Posted 7 years ago

Hi Tracey Thank you for the review.

Posted 7 years ago

“Speedy delivery and the dress was amazing. Beautiful fit, I may never take it off!”

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Posted 7 years ago

Hi Emma Thank you so much for the review... May we suggest that for the sake of people sitting next to you on the bus that you do take it off occasionally and maybe give it a wash... Have a great day x

Posted 7 years ago

“The comfiest trousers I've ever worn! They are one size and say roughly 8-16, I'm a 12 but not sure they'd fit a 16. May well buy some more!”

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Posted 7 years ago

Hi Emma Great to hear you're happy with your order... x

Posted 7 years ago

“Excellent product, fantastic value for money. Service excellent and quick reliable delivery.”

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Posted 7 years ago

Hi Sarah Thank you for the lovely review.. x

Posted 7 years ago

“I ordered a top and tried to enter 20% off code but site would not accept it so I assumed my item was not in the offer. I ordered anyway and paid. Next day I read a fb ad that said it was across the range and read a review from someone with same problem. I wrote on there too and had a response from Elsie’s attic providing an email address for me to enquire to. I did this a week ago and no response. Item arrived on time and is perfect but for me a company with bad customer service is a no no. I now wonder what would have happened had I needed a refund if item had to be returned. *** Revised review. As soon as Elsie’s attic saw my review they got in touch with an email address for me to contact. I did so and was replied to immediately. I have since had an apology for the oversight and was refunded the money that the code should have given me plus p&p. This has totally restored my faith in this company and I shall now be ordering the same top in a different colour. Many many thanks and now my new review reflects the true customer service!!!”

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Posted 7 years ago

Hi Sonia Thank you for the feedback. Apologies that you have not had a great experience with us, If you would like to email me on steve@elsiesattic.co.uk I will look into this for you. Apologies once again.

Posted 7 years ago

“Great service , fast delivery and love the clothing!”

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Posted 7 years ago

Hi There Thanks for the review.

Posted 7 years ago

Elsie's Attic is rated 4.6 based on 3,924 reviews