Elsie's Attic Reviews

Name: Elsie's Attic
Rating: 4.63

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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Elsie's Attic 5 star review on 17th February 2021

Katherine Hegarty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It looked nothing like the picture and was far to big for my usual size.”

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Posted 4 years ago

“Love these hoody, so comfy and soft! Fast delivery too....”

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Posted 4 years ago

“When I came across Elsie's Attic I was so excited as I loved their clothing range, but sadly I ended up very disappointed. Firstly, my order took ages to be dispatched, although when I chased it up it was explained that they had been moving warehouse, so I wasn't too worried, but it would have been nice to have been notified without having to chase first. I ordered several dresses which I was really looking forward to receiving, but the sizing was way out. I am a size 12-14 and I ordered a size 12 in the hope that it wouldn't be too tight as I'm a big 12, but they were all too BIG so had to be returned. On the dresses with long sleeves, even the sleeves were too long, which isn't a problem I've ever had elsewhere. I also ordered a top which kind of fitted okay but the material looked and felt cheap so I sent that back too. The only thing I kept was a jumper which fitted lovely and I really liked, but I washed it on a cool wool wash according to the instructions and it shrunk significantly and is now too short, so I have donated it to a charity shop, which is very disappointing after just one wash (and costly at £29.75 for just one wear). I'm still waiting for my returned items to be refunded. I will allow 7 days before chasing as requested but a refund really shouldn't take that long to process. Returns to other outlets are refunded on the day they are received (I returned one item to another outlet the same day as my return to Elsie's Attic and the money is already back in my account).”

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Posted 4 years ago

“I love my jackets they are both stunning. I received the items really quickly and the entire experience was a pleasure. I will definitely return as a customer. Only downside to one of the bear coats is that the sleeves are short and the loop for the button has split. But I will sew it back ~ or my grandma will 😆”

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Posted 4 years ago

“Very fast delivery, the rust coat is gorgeous. I'm a size 16/18 and it fits perfect considering it's one size.”

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Posted 4 years ago

“Dispatched and arrived quickly. Item was advertised as a coat however it is more of a cardigan. Nice quality though.”

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Posted 4 years ago

“sweatshirt arrived quickly and is of great quality and finished to a high standard. very impressed!”

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Posted 4 years ago

“Fast service and great variety x”

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Posted 4 years ago

“Quick delivery and lovely jacket. Will definitely be a returning customer”

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Posted 4 years ago

“Great dress, looks lovely.”

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Posted 4 years ago

“Beautiful Jumper, really pleased. Would definitely order again!”

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Posted 4 years ago

“Absolutely love my coat will deffintly be ordering again 😊”

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Posted 4 years ago

“Fab dress. Thanks”

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Posted 4 years ago

“Excellent quality and good fit. Communication throughout ordering process was good.”

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Posted 4 years ago

“Great service and fantastic clothes. Bought the Christmas tree sweatshirt and it’s such good quality.”

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Posted 4 years ago

“Love Love Love My Christmas hoodie is gorgeous, so soft and amazing quality!! Can’t wait to order more items.”

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Posted 4 years ago

“Great quality.”

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Posted 4 years ago

“Love everything about my new hoody! Item described perfectly, and nice quick dispatch and delivery”

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Posted 4 years ago

“Love it!! Good fit & v.comfy just what I was after 😊”

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Posted 4 years ago

“I have bought a couple of items from Elsies Attic & on both occasions the service was excellent and the clothes were really well made, I would definitely recommend them.”

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Posted 4 years ago

Elsie's Attic is rated 4.6 based on 3,924 reviews