Elsie's Attic Reviews

Name: Elsie's Attic
Rating: 4.63

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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Elsie's Attic 5 star review on 17th February 2021

Katherine Hegarty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been very impressed by both the products and the customer service. Was inspired to start adding to my holiday wardrobe and have not been disappointed with my purchases - especially the harem trousers and the bardot dress. Will definitely be back as a customer soon.”

Helpful Report

Posted 6 years ago

“I am giving this rating based on other orders I have placed through Elsie’s Attic. Unfortunately this time I was not sent the dress I ordered. I rang and organised a free return in view of receiving the dress I wanted. I was informed that it wouldn’t be possible to despatch the dress I ordered until he return was received. It is unfortunate as I ordered the dress to wear to an event which was last weekend.”

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Posted 6 years ago

“Excellent delivery. I was surprised at the sizing of the garment (hence the return). I am usually an 8 or 10, and the 8 was massive!”

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Posted 6 years ago

“The order arrived quicker than expected which was good, unfortunately I had to return the trousers as they didn't fit but also the fabric was very thin, however I was refunded promptly so can't fault the customer service.”

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Posted 6 years ago

“Really quick and easy to use, good quality of clothing, though no outer packaging on individual items and in the returns options states will only accept if returned with individual packaging in tact”

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Posted 6 years ago

“Can not fault the delivery and returns... but unfortunately the dress was the most horrible material..the downside of ordering online.. 😕”

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Posted 6 years ago

“Service was fantastic and relatively quick. Only negative feedback I have regarding the clothes i got was that the stitching only the linen lagenlook jumpsuit is a bit weak considering it was the most expensive thing out of everything I bought. I absolutely love the rainbow stripe dress. I was a bit wary about the 'one size' garments but everything fits perfectly and is unbelievably comfortable.”

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Posted 6 years ago

“I absolutely love this jumpsuit. The colour is lovely and I got lots of compliments about it. The only thing I will say is that the straps are a bit too long and I was constantly having to pull it up at the front so i didn't reveal anything. But all in all a lovely jumpsuit.”

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Posted 6 years ago

“Quick delivery service”

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Posted 6 years ago

“Fab and stretchy even to hide post baby bulge, can't wait to wear them”

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Posted 6 years ago

“I ordered the star print jean/joggers these are super comfy more jogger than Jean making them more flexible to move around...took a few day for delivery but I wasnt in a rush 😊”

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Posted 6 years ago

“Lovely trousers. Arrived quite quickly however, I would have liked the trousers in some form of other packaging, not plastic, maybe tissue? As I felt they smelt a bit when they arrived and I washed them straight away.”

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Posted 6 years ago

“Efficient service Loved the dress Trousers are great colours but the material is too thin for me”

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Posted 6 years ago

“I was a bit disappointed with the quality of the waistband on my slouch trousers, and they are much greener than they look on the website (i thought they would be more grey) but i wore them for a hard days shopping and they are so comfy and easy to wear so i would definitely recommend them.”

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Posted 6 years ago

“For as described and will be fab to accommodate growing bump! They don’t get full marks though as they smelt awful when arrived and the material is not as soft as I’d hope!”

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Posted 6 years ago

“Order arrived in good time and is comfy to wear although the seams on the trousers look like they’re stretched when I ordered recommended size for me”

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Posted 6 years ago

“Because I was very happy with my purchases from you I’ve ordered some more x”

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Posted 6 years ago

“very nice top - as it was in the pictures no complaints”

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Posted 6 years ago

“These are very lovely trousers. The fit is great and good quality.”

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Posted 6 years ago

“When I ordered my items I was nervous as after ordering stuff from other online stores I have been let down . Elsie’s attic have been brilliant from the moment I pressed the button they have been in contact from letting me know my order has gone through , my order is being packed , items will be delivered on this date . Your items are now in transit . My items were delivered on time and I am very happy with them and can’t wait to we’re them on holiday . Will definitely be ordering again”

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Posted 6 years ago

Elsie's Attic is rated 4.6 based on 3,924 reviews