“worse experience ever. I ordered a shirt, which was in a very bad quality. I returned it (even with tracking number). I never received my money back, and a girl called Olivia from this company was not helpful at all :( Don't shop on this site.”
“I ordered an item from Beforeandafter Store and was sent the wrong size. Having returned the item to’CHINA’ as instructed at a horrendous cost to myself they are now backtracking on my refund. Reason being used by them is’ Order Number is wrong’ which is odd as all the e-mail correspondence from them quotes the same number from the very start. Every excuse under the sun is being used to not return my money. If I had known the order was coming from CHINA I wouldn’t have made it. Disgusting treatment from them and they deserve to be blacklisted.”
“Before and After online clothes store. Absolutely appalling. I will never order anything from them again. Very poor quality dress when it arrived - in fact I couldn't even get my head through the hole in the top of the dress. The returns policy is complex and very demanding but even when everything is complied with no refund has yet been received - 13 days after proven tracked receipt of the returned goods. Dreadful”
“Great clothes and service , never had a problem with deliveries . The only problem I've had is 2 pairs of the same make of jeans in the same size being 2 different sizes ...”
“Thank you so much,Excellent service from start to finish,order delivered very quickly,all the items are Fantastic,my Granddaughter is going to be so happy with her Christmas presents.Will definitely use you again,Many Thanks and have a Great Christmas and a Very Happy new year 😊😊🌲”
“Before and After store. The most obstructive return I have ever had. This company should not be allowed to operate. No paperwork with delivery. Email to return then a questionnaire from them, then another email back from them to which I had to reply BY RETURN or my I would not be able to progress return. Then another email back saying package had to go to PO and the postage receipt emailed to them WITHIN 48 Hrs or no return. Then nothing. Had to chase to check item received. Two more emails back last one saying refund in account within 10 DAYS. DREADFUL COMPANY.
You have been warned! Oh and item was photographed undone, when done up not enough material in garment. Very poor.”
“The products are of excellent quality, and the delivery time was spot on, and I was kept well informed. Not only that, the staff were super welcoming and I'll definitely be returning soon. ^-^”
“Terrible. No customer service. Orders don't come most of the time and are just randomly refunded without explanation.
Make sure you use paypal if you want to risk using these guys.”
