Farfetch Reviews

1.5 Rating 338 Reviews

11 %

of reviewers recommend Farfetch

1.5

Based on 338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Farfetch deliver? How long does Farfetch take to deliver? Does Farfetch deliver on time? How is accuracy and good condition of items delivered by Farfetch?

Returns

How is Farfetch returns process?

Customer Service

How can I contact Farfetch? How quickly does Farfetch resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Farfetch.

Visit Website

How long does Farfetch take to deliver?

(3 days ago)

Farfetch normally delivers over 7 Days.

(3 days ago)

63.64%

Industry Average

“ Easy to use, fast delivery. ”

- Ana-Marija Brodaric

“ Super fast delivery via DHL and a fantastic range of high end products from across the globe ”

- corinne christou

“ very good packaging, fast delivery .. ”

- Sheila Koster-Dijkstal