Farfetch Reviews

1.6 Rating 242 Reviews

14 %

of reviewers recommend Farfetch

1.6

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does Farfetch resolve customer queries?

(1 month ago)

Greater than 54% of reviewers feedback is Farfetch takes over a week to resolve customer queries.

(1 month ago)

60.87%

Industry Average

“ This is the best website to buy the best brands around. Always a great service. Never any hassle. ”

- Anonymous

“ Great service, very quick shipping ”

- Christopher Pearson