Farfetch Reviews

1.6 Rating 242 Reviews

14 %

of reviewers recommend Farfetch

1.6

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Does Farfetch deliver on time?

(1 month ago)

Greater than 48% of reviewers feedback is Farfetch normally delivers on time.

(1 month ago)

40.00%

Industry Average

“ Upon delivery of my Moschino shoes, the box was bent up. ”

- Anonymous